Testimonials

See what others say about Henzells Agency.

  • Hi there Danielle - a big thanks to you and your team for my bookings. You are all so helpful and I really appreciate everything you all do. Kind regards - Jane J Skarratt
  • Clare is a pleasure to work with - warm, helpful & courteous. Mr R F & Mrs J R Herron
  • How lucky was I to have had Clare as my agent! Clare was there all the way, she returned calls straight away and explained any questions  asked. Clare has a way of making you feel relaxed and not stressed through the whole process. I feel she was thorough and very knowledgeable. Clare is a kind and caring person and I wouldn't hesitate to recommend her. Thank you Clare. J Bottles
  • Clare was very helpful & only showed us properties that fitted our criteria. She was on time at every viewing and had good knowledge of the properties we were viewing. I would definitely recommend Clare to anyone looking for an agent in the Caloundra area. N & L Kane
  • Graham and I have had many dealings with real estate for both buying and selling. Clare was the most professional, friendly individual we have met. Clare was available whenever we needed her and always contactable by telephone. We were more than happy with the service we received from Clare and we have since recommended Clare and Henzells Agency to our friends. Thanks again Clare for all your help in us buying the property. A & G Elder
  • The whole process of selling our home was easy & stress free. Grant was friendly, professional and a pleasure to deal with. Haven't caught up to crack the champagne yet. Ms K M Forbes
  • Both Kyle & Andrew are not your typical pushy real estate agent! A great trait to possess, well done guys. Be back for sure. Mr M M & K L Bradicich
  • Hello Jacinta, Paul came around fixed the security screen door, want to thank you two guys for your prompt attention to repair the door & the quality of service delivery, outstanding five stars!
  • Iain Simms was recommended to me by my accountant to handle the sale of 2 investment properties. My accountant said quote " he is the 2016 Salesman of the Year so you are in good hands" This certainly turned out to be the case as he marketed both properties in a way that left me in no doubt he was doing his best to achieve the best price for me. Iain sold the first property within 2 weeks of its listing and the second property 4 days after listing -  both at prices I was very happy with. I doubt if there is anybody in real estate who gives better service than Iain. Allan Ford
  • Hi Julie,   I just wanted to say thank you so much for the gift voucher. What a lovely surprise! You really didn't have to do that.   It has been a pleasure dealing with everyone from Henzells, everything has run so smoothly. Thank you again for the gift voucher, it will definitely come in handy :) J McNeish
  • Thank you to Jonathan and the team at Henzells for finding tenants for our rental property so quick. After listing our investment property with another real estate for 4 weeks, we became a bit disheartened. We met Iain (from the sales team) he put us on to Jonathan who promptly made an appointment with us and found a tenant all within the week. Jonathan was extremely professional and came very prepared with information we weren't aware off in regards to renting our property. We were so impressed we gave his details to our neighbour who was also looking for a tenant, it wasn't long before he had someone for them aswell. I wouldn't hesitate to recommend Jonathan and his team. J McNeish
  • Having lived in 4551 for 38 years, we knew of Henzells. Matt Tucker was simply excellent. Mr M J & Mrs B M Herbert
  • Happy with the way the purchase proceeded. Clare was happy to answer any questions and kept us well informed throughout the purchase process. Mr N P & Mrs L M Kane
  • I really appreciate your help, I’ve dealt with a lot of real estates recently and I was impressed with your customer service. It was nice to feel like we weren’t just a number. If we ever need to relocate we will keep your agency in mind. A O'Brien
  • Pleasant experience with Henzells. I give you 5 stars. Ms F Masters
  • Thank you for your patience following your first contact with us some 12 months before the house was sold. It took some time for us to make the final decision to sell.We are delighted with the way the sale of our house at Golden Beach was handled and progressed so quickly and efficiently.  It was most helpful that we were able to use email to deal with the contract while we were visiting our son and family in Perth at the time.  We are grateful thatthe buyer was happy to have the furniture and major appliances. It made it much easier for us to move out and leave the house in a useful state. M & R Ewart
  • Extremely happy with the way in which Kyle looked after us and our needs. Very helpful with his recommendations in relation to Tradies. Only disappointment was the poor cleanliness of the home and out of ten, they would be lucky to get a five. Mr D V & Mrs J M Gregory
  • Kyle Davies took care of our house/home purchase all the way from open homes to post settlement. It was reassuring to have a helpful, reliable representative particularly when you’re unfamiliar and from another location. Kyle took care of us throughout the transaction and relocation 110%. Thank you also for the gift package – a very useful and hardy drink cooler and selection. Much appreciated. Mr E H & Mrs R E Boxall
  • I would like to say a huge thank you to Jonathan and the team for helping us to find tenants for our rental property so quickly. We moved from our original management agency to Henzells a couple of days before Christmas. We met with Jonathan and were immediately impressed with his professionalism and knowledge of the area. Jonathan collected the keys for us, took professional photos of the house and had it advertised all in one day.   We were pleased to be informed of the progress every step of the way and are so grateful to Jonathan and the Henzells team for looking after us. Sally and Damon
  • The girls at the desk on the 17th December' 16 were friendly, upbeat and a pleasure to deal with. They should be commended for their customer service.
  • I think your customer service is outstanding. I was kept up to date and well informed through the whole process. Staff very warm and friendly as well as efficient.
  • Emily and Michelle were professional, capable  and friendly at all times.
  • Very satisfied with the sales and all the support. Thanks for all your assistance Iain. Ms R M Ewart
  • Clare Thompson was very professional and very friendly. She was a pleasure to deal with. Always available  to us for any help/advice we required. I have since recommended Clare to friends.
  • Hi Shar - lee, We can not thank you enough for your professional and personal touch you showed us. From over 900 kms away over a few phone calls, to receive such enormous help in finding a place, only speaks volumes about you. We would not hesitate in dealing with you again. Thanks! T Muller
  • Very happy with our purchase from Iain. Extremely professional, if I had lots more money I would buy again from Henzells. Have a Merry Christmas! PS: I loved the goodies bag after we settled! It was a lovely touch. Ms K L Storey
  • I would recommend Paul Bell to others, his follow up, attention to detail and constant contact prior to and after settlement has been exceptional. We would definitely use him again. Thanks Paul. Excell Jackson P/L As Trustee
  • We were very satisfied with Clare Thompson's handling of our purchase. Mr D E L & Mrs V E Mc Nair
  • Clare has given very conscientious and consistent attention to the sale of the family unit. She showed much patience and consideration while dealing with such a large number of owners (9)and has always promoted the great features of this property on the many occasions that she displayed the unit for us. Thank you Clare for your professionalism in handling the sale on behalf of the Russell Family G Russell & Family
  • We highly recommend Clare. She was professional & when necessary met with us outside work hours to ensure a smooth purchase experience.     R & N Nave
  • We were extremely happy with Clare during the entire process of selling our property. She was very professional, easy to work with, didn't over sell and under promise and did everything she said she would. It was refreshing to use an agent that just wanted to do her job and took pride in achieving a great result. I would definitely recommend her to friends in the future.     A & K Jones
  • Clare was a wonderful agent to deal with for the purchase of my new property for my son and I. Clare was extremely transparent during the purchase process and facilitated a smooth transaction. I would have no problem recommending Clare to any future buyer/seller in the property market W Fulton
  • Andrew & Kyle did a great job with selling our home. We would recommend them to others. Thanks guys for getting the sale over the line (FINALLY). Mr G R & Mrs J L Hohn
  • Kyle has been a very helpful agent during a very stressful sale. Graham and myself can’t thank him enough for finding us our dream home. Great work Kyle. Graham & Jodie Hohn
  • Very good agent. Honest, easy to work with and always had time for a call.
  • I was first interested in the block, then Henzells Agency was after. Clare was a very professional and kind, and made the whole process of buying the land exciting. Mr E Alleva
  • Hi Clare, my wife and I would like to sincerely thank you for all your efforts in the sale of the property at Karunda St at Wurtulla. This was a difficult time for us settling my mothers estate and you made it so much easier. We would highly recommend you and your agency for any person wishing to sell or buy property. Ken and Carmel Small
  • We are very pleased to have sold the house and would like to thank you for your help. Happy to give a testimonial if you ever need one. What I particularly liked about you and your approach was that you treated us respectfully, were professional at all times and kept us updated all the way through … Jan Robinson
  • Jonathon is seamless to work with. Hours after my initial enquiry to rent my property, he turned up immaculately dressed with all the of the paperwork ready to go. His appearance, application and communication are better than anyone i've seen in real estate. In a world where it's increasingly easy to be disappointed with service delivery, it's a refreshing relief to deal with such a sharp operator. Been a pleasure dealing with you mate and look forward to a continuing relationship!! David Frampton
  • Hi Jonny, You've been a pleasure to deal with.  Renting the property has been fast and painless.  I'm thrilled that your team obtained an excellent calibre of tenant for my property. Lucille Scott
  • Hi Jonathon, Thank you for attending to the transfer of management of our unit. It was attended to promptly & in a very friendly manner. We were very impressed & would recommend you 100%. The transfer was completely worry free. Greg & Betty Hurren
  • We were very pleased & grateful with Grant. From our first meeting to our last. We couldn’t have wished for anything more. Very happy. Mr J N Enright & Mrs C M Tobler-Enright
  • Very satisfied with the level of service from Jackie, who was very knowledgable about the area and market. Mr D C Sayce
  • Hi Shar-Lee, Thank you very much for your time today, it was greatly appreciated .... I haven’t found anyone who will offer their time, such as you did today. As mentioned, ‘the rest’ just keep saying ‘go on our web site & book an inspection’ .... I thought the personal touch had all but gone, until I met you today ! T Young
  • Debra Hyde is an amazing agent. Always polite, willing to go out of her way for anything. Henzells is lucky to have her, and I will recommend her to anyone selling. Mr P R & Mrs R Chamberlain
  • Kyle was excellent - did a fantastic job - a big thank you to him! Mr W C & Mrs W L Allan
  • Please let the Company Principal know that we were extremely happy with Clare's service. She did an outstanding job in every aspect of our dealings with her. I expect that she will do very well in the Buddina-Battery Hill area over the coming years and I look forward to purchasing and selling through Henzells in the future.  M D Timchur
  • We were impressed with the little touches when we moved in; the Henzells pack, the toilet paper & soap, and the clean premises. Mr G Shean
  • Just wanted to say thanks to Henzells for the nice little touches,  like the goodies pack and the soap and toilet paper.  We are very impressed. Thank you, to you and Kyle for looking after us. Glenn and Deb
  • Kyle is a great person and very easy to do business with – helpful in every way. We would get Kyle to sell our house if it eventuated. Mr A P & Mrs T B P Izdebski
  • We initially dealt with Jackie Dalton, then Kyle Davies; both were excellent representatives of Henzells and a pleasure to deal with. Mr R J & O B Gore
  • Very nice and friendly staff
  • The personal attention from Jackie and Kyle was and is most refreshing as we are new comers to the Sunny Coast, and their care and attention for us to be happy and settled into our new home is commendable. Thank you! Mr P J and Mrs F B Frauenfelder
  • Clare has always been excellent to deal with in all respects! When trying to purchase a property already built, we found that agents would tell us a vendor would accept a price but when we offered that price the vendor was not interested. We were very unhappy with that as it was a tactic. It may well make the vendor more realistic down the track but was unhelpful to us. Le Kat P/L As Trustee
  • We were very happy with all aspects of the sale of our house - would recommend Iain to anyone considering selling their property. Mr T J & Mrs S V White
  • Iain did a great job of keeping us up to date with what was happening and he did not come across as pushy. Mr J O & Mrs M A Jungblut
  • I just wanted to say a huge thank you, on behalf of the Unity College P & F, for the donation of the marquee you presented earlier this week. We are very grateful for your generosity and we look forward to using our much needed marquee at various school functions around the school. Colleen Read, Unity College/ Fete Convenor
  • Iain reassured my faith in real estate agents, as I'd recently had a horrendous experience with another agency on the coast. Well done!! Ms B J Robsinson
  • Thank you - we are very happy! Our agent was really great and so willing to get the deal done, and actually interested in talking to us considering we couldn't even get other agencies to return our call, so thank you Iain. Mr T R & Mrs K Adams
  • Everyone was helpful and courteous. Mr T & Mrs S Kasberger
  • Although I didn’t meet Iain in person, he was very helpful, kind and always kept me up to date. More than happy with the service provided. M Spencer
  • I bought my unit off Andrew with only one 10 minute visit as I was up from Sydney. I found Andrew very pleasant and helpful but our contact was via phone only. M Cootes
  • Iain was a pleasure to deal with. I can honestly say - the best agent I have ever had. Thank you. Negotiations A+ Follow ups A+ After Sale A+ = Perfect A Reisen & P Collier
  • Overall friendly experience and approachable and helpful. Thank you. K Tsang
  • We were very happy with how Kyle and Iain conducted themselves. They were very caring and thoughtful. W & M Mc Master
  • "I have already passed on Iain Simms details to a prospective seller". R & A Hancock
  • Ralph and I found Jackie Dalton to be a professional sales person, very obliging with our requests. R & E Stephenson
  • Very happy overall. S Yeo
  • On this occasion on using Henzells Agency, Debra Hyde was excellent. We would only use Henzells again if we could rely on using Debra or a person to her standard. We would defiantly recommend Debra Hyde to others. She is considered a real asset for Henzells. Thanks Debra. A & E Carmichael
  • I was so impressed by Clare Highton I had to let you know. Right from the beginning she was pleasant and helpful very informative and not just chasing a sale. My wife and I have bought and sold properties in Sydney ,Byron Bay,Toowoomba, Gold Coast and now the Sunshine coast. I wish all agents where like Clare. Thanks and I will be referring people your way. M & M McGee
  • We have now purchased one property and sold two properties utilising Debra Hyde’s services. Debra is very professional, efficient , knowledgeable, a great communicator and provides excellent customer service. We would have no reservations at all in recommending Debra. J L & S A Maher
  • Doug is a champion! Thanks for my gifts – very nice touch. And I loved the surf photos of Andrew! M K Christensen
  • Can I also take this opportunity to thank you both for your assistance. Iain, in particular I would like to acknowledge your hard work and persistence.  It was a good outcome for everyone and I hope the purchasers  can take full advantage of the block! D Obst
  • Clare was polite, caring, kept us up to date and you are fortunate to have her. Looking forward to when we are in our new home. L & L Spratt
  • Thanks Iain for your patience and help. K D Jonge
  • Kyle was great. Very helpful and was always quick to ring back. R Crowe
  • Doug and Andrew were very good. M & J Garner
  • Thank you very much, Merry Christmas Kyle and the Gang. D & M Peel
  • Debra was excellent to work with. Kept in regular contact on progress of sale both from seller and purchaser perspective. Very relaxed purchase. Cheers. G & P Shaw
  • Debra Hyde - excellent in all aspects. A pleasure to work with. Total professional. I would definitely return to Henzells if I return to the Sunshine Coast. C Bankins
  • Debra was very efficient, friendly and helpful. We have moved here from Sydney and everything we needed to know about the purchase was concise. If Debra is the standard set by your company, it must be very well respected for customer service. J & S Nealer
  • Very pleased with the professional and friendly service. Thanks Debra A Kirk & E Kirk-rutz
  • Henzells were rental mangers for our property, so more sense to have them market the house. G & D Jarman
  • Iain gave me confidence to go ahead and sell my house of 27 years. I have lived in Caloundra for 31 years so knew all about Henzells. Iain was very supportive of a nervous widow and I feel very happy with all my decisions. Thank you again Iain. Z Smith
  • Kyle Davies has been excellent and has gone above and beyond his role to make sure that everything went well. Absolute pleasure working with him, cannot praise him enough. O Bowers & K Leach
  • Just want you to know how much I appreciated having you as my Property Manager and all that you did for me. You are a very special lady and it’s a privilege to know you. My door is always open to you, please feel free to drop in to my unit anytime you’re in the area. Warmest regards. S Kenzler
  • Your staff are professional and accommodating. Jackie has gone above and beyond - a credit to you. Very happy with my purchase and would have no hesitation in recommending - Jackie, Henzells or The Passage D Cuschieri
  • Andrew was not pushy, rushed, over confident or initimidating. He allowed us a relaxed opportunity to view the home and communication was excellent. Thank you! S & N Young
  • My husband and I bought our land at Caloundra through you in 1969, so I decided to sell my home by you, as well and I am very satisfied with that and Marcus and Kyle did a very good job, they were nice to me during the time of selling my home. J Oehmichen
  • We are quite sure your management services will exceed our expectations. That's why we came back to Henzells. Also, thank you for your prompt response to leasing our property. D & J Rowland
  • I'm a New Zealander, selling  a holiday rented property in QLD. Henzells was the rental agency, taking over from Jim Lilley and Henzells won the sale from 2 other agenceis, with better knowledge of the local scene. Debra Hyde was an excellent agent who helped in many ways. J Fleming
  • A positive experience with everyone we have dealt with from start to finish! J & J Stephen
  • Thank you Graham for securing my block of land, I look forward to building my home in Pelicna Waters. A Croatto
  • Graham is excellent, his manner is friendly, down to earth, energetic and confident. He is very easy to get along with and sold the property before the paint had dried!! Crestmont Homes P/L
  • Both Kyle & Marcus did a great job & I got the price we were seeking. Thanks T Lockyer
  • I have to sat that it was very positive experience and without a doubt I would use Debra again if or when I have a property to sell. Thank you. E Ginns
  • Iain sold us our investment property. He understood we were keen to secure the property quickly and he took necessary steps to ensure a contract was delievered and negotiated on in a timely manner. He kept us informed and we were very happy with his professional approach. Henzells Agency were quick to respond to emails and forward necessary paper work. Thank you. T & K Whitton
  • We could not have wished for better attention from Kyle in what was a difficult transaction. He was always available and always returned calls. Without him I think it would not ahev proceeded to settlement. J & D Nowak
  • Iain my agent was professional in all aspects of signing me to Henzells and journeying through my 7 weeks to reaching a contract and sale. G Orr
  • Iain was very good, not pushy but informative. We would have no hesitation to recommending him to others. S & E O'Sullivan

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