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What People Are Saying

See what others say about Henzells Agency.

My husband and I decided to sell our block of land in Palmview. Henzells was recommended to us by a friend that lives in Queensland (Noosa). I asked her to find someone to help us sell and she said that she had heard very good things about your company. I phoned and spoke to Steve Nelson and from there on out he became our agent. Steve did extensive research on the sale pricing of land. We decided that it would be better for us to build a house and sell. As we live in Tasmania it was very hard for us to trust someone. Many people wouldn’t necessarily do the right thing. It was initially quite stressful knowing we were so far away. Steve was amazing. He is so professional and very knowledgeable on everything to do with our property. Steve’s communication was superb. Not only did he sell our house he took hand over when it had been built and finished. He arranged for a landscaper to lay turf for us. He from time to time went and watered the lawn when we were having trouble finding a gardener to look after the lawn. He and his wife vacuumed and did the windows in the house as he wasn’t entirely happy with how the builders had handed over the property. No matter how many times I messaged, emailed or phoned he always answered me and addressed all concerns and questions we had. The whole experience was exceptional. On a scale of 1-10 I would score 10/10. I cannot tell you how amazing we think Steve is. He went above and beyond for us on so many occasions. I highly recommend Steve for any and all aspects of selling/buying property. I also give 10/10 for Henzells as a company.

J Duncombe

Thanks for your fantastic service over the years and more years to come!

M Songsmith

Thank you for all you have done. You've made everything run so smoothly and are a very professional team. 

K & R Parton

We just want to let you know that we are so pleased that we made the decision to change management companies from another local agency to Henzells / Accom Caloundra.  Danielle Smithson is very proactive in her approach to marketing our unit in Kings Beach. We have absolute peace of mind knowing that Danielle is always looking for ways to increase the unit’s profile in the market and therefore our return on investment.  Whilst Danielle is obviously very busy, she always find time to respond to our many questions. This is very important to us as new investors in Short Term / Holiday letting.  We would recommend Danielle and Accom Caloundra to any Property Owner looking for a team to manage their investment. 

B Freeman

Morgan was so helpful throughout this process. Buying a show home was obviously more complicated than buying a lot of land. Morgan guided us through the process and helped in bringing the parties together to get all the documents executed and queries answered / finalised. Great service from start to completion.

P McArdle & M Haigh

Iain has a very good understanding of the local market. He offered very professional advice and was prepared to pursue a variety of sales strategies. Iain is very genuine and honest.

Locals told us he was the best. 10 and 10. 

J Dewar

We knew Brad before he started working for Henzells. We loved the manner in which he handled the sale and would recommend him to anyone who asks us about selling their home. 

P Gaynor

The service provided by Henzells has been fantastic. This is the third time we have used Henzells, with Iain Simms, and each time we have been extremely happy with the service provided. Iain is the complete professional, reliable, punctual, trustworthy and a great communicator providing excellent advice and responses to queries. The support staff at the Caloundra office have also provided excellent service and have responded promptly to any emailed enquiries we have had. Altogether a great experience during what can be a stressful time, we would use no other agency for selling our property should we do so in the future.

S Patrick

We have met a few agents in the past and found Iain by far to be one of the best we have dealt with. His market knowledge, his communication and his overall professional approach was outstanding. After selling our house with Iain in order to buy our next family home we intend to stay in for some time and raise our family, we have every faith that Iain will do his very best for us in what is a very trying market for buyers. Thank you Iain, we look forward to working with you again soon.

S Leonard

Thank you Julie for your professional management and assistance during the past few years. 

J Taylor

Adam was excellent throughout the whole process. Very friendly, flexible with viewings and liaising with the vendors, and knowledgeable about the market. You won't get better.

P & M Muldowney

I will certainly call on your team again if I need managers. It has been a fantastic experience. 

J Bradley

You've been great to work with this year and manage the property.

J Bell

Iain was excellent in all regards. Very thorough and personable. No matter too small to action.

M Heironymus

We have recommended Iain to a number of our associates as the go-to real estate person for his approachable attitude, his honesty, his discretion, and for keeping us informed. He has gone above and beyond during our protracted settlement. A gentleman through and through. A credit to Henzells. 

C & J Hayward

Just taking this opportunity to thank you for your work as our managing agents over this unusual year. 

L & D Dempsey

Iain's professionalism and genuine warmth made the experience of purchasing through Henzells a seamless process. I thoroughly recommend Iain as an agent who cares about his clients. He offered support and guidance every step of the way.

M Huigens

We wish to record our appreciation for the advice and assistance afforded us by Iain during the listing, sale and ownership of the property at Golden Beach. We chose Henzells Agency as our preferred agency as you sponsor local golf. We were delighted Iain agreed to act on our behalf. All aspects were well organised and managed professionally. Certainly relieving many of our worries and concerns.

D Bishop

Eric was understanding and supportive of our wants for our future home. He used his strong communication and customer service skills to find us a place that met our criteria. He went above and beyond to support us through the entire sale process. His many years in the industry are evident through his networks and excellent knowledge of the local Sunshine Coast real estate industry. We are now living in our dream home and are thrilled! We would highly recommend Eric to family and friends. 

J Watson & A Fyffe

I would like to take this opportunity to thank you for the management of our property and the effort you have put in. We really appreciate it. 

L & V McCrea

It was a really nice experience renting through Henzells and having you as our property manager. You were always easy to deal with and efficient. 

J Rowell

Thank you for your assistance over the years. If I need a property manager in the future I will definitely give you a call. 

T Hunkin

Iain was totally understanding of my wishes and thoughts during this difficult transition. His help and advice was very much appreciated. Everything proceeded smoothly and calmly. I was extremely happy with the final result. He was a pleasure to work with and I would highly recommend Iain to anyone looking to buy or sell in the Caloundra area.

Vendor - Golden Beach

You are to be commended for your selection of tenants. During their tenancy, as members of the Body Corporate Committee and near neighbours, we have found them to be considerate and friendly tenants. 

M Williams

Iain was totally understanding of my wishes and thoughts during this difficult transition. His help and advice was very much appreciated. Everything proceeded smoothly and calmly. I was extremely happy with the final result. He was a pleasure to work with and I would highly recommend Iain to anyone looking to buy or sell in the Caloundra area.

H McDowell

Thank you for the professional service you have provided. 

S Wilkie

Thank you Darren for being such a professional person and for the amazing customer service you provided.

S Wilkie

Just letting you know that we are very happy with the way you handled our land sale. All of the staff we spoke to were very helpful. We would not hesitate to recommend Henzells to anyone.

L & J Stanchinotti

We have had nothing but a fantastic experience working with Darren. He has shown the utmost of professionalism throughout the entire process, even when dealing with an unfavourable caretaker. Darren has shown professional and experienced work ethics. We would not hesitate to recommend him to our family and friends and the community in the future. 

M Trinder & A Collett

We would like to thank Henzells Management Team for looking after our property for the last 4 years. For us it has been stress free so thank you very much. 

N & S Riley

I interviewed 3 local agents before deciding on Brittany. I chose her primarily because she was so enthusiastic about my property. If I'd been a buyer listening to her, I would have fallen in love with my property without even seeing it! But that wasn't the only reason. She also gave the highest suggested valuation of the 3 agents. I was a bit wary about that. Was it possible that she was overreaching? Well, it turns out that she wasn't. A formal valuation pegged the value of the unit exactly in the same ballpark that Brittany had suggested. Throughout the selling process, she has been a delight to deal with. Her level of communication has been perfect. She's kept me in the loop and I've never had to chase her, and I have always felt she's promoted my property as if it were her own. This alone has left me extremely impressed with her. But to top it all off, I received 3 offers from the first open home, and a sale price that was above even the valuation price and which exceeded both of our expectations. I've owned this property for 25 years, and it was an extremely difficult decision to part with it. A great outcome has made the process completely worthwhile, and it feels like a wonderful "energy exchange" for this magnificent waterfront unit. 

Artemis

We really appreciated your assistance, patience and support, and all of your efforts throughout the process. We have no hesitation in recommending you and Henzells Agency to anyone who is considering selling their property.

C Braun

Adam was always friendly, helpful and professional during the whole buying process. It wasn’t always an easy process, but Adam always tried to do the best he could. I’m really happy with how he handled the sale.

M Corcoran

Thank you for everything you have done for us over the last few years. We wish you all the best. 

Dinka & Suvad

Darren’s open communication style guaranteed that I was in the loop every step of the property purchase process. This ongoing communication, partnered with Darren’s professional attitude ensured a seamless purchase of an amazing property.

K Grenfell

Moving house is said to be one of the most stressful events in a lifetime. Fortunately we chose Iain to be our agent. He is always professional, always calm and always coming up with solutions to problems, no matter how great or small. Iain has always been there for us and my being able to slap up the 'SOLD' sign was the icing on the cake. He is definitely rated 5 stars with us.

F & J McKinlay

Both Clare and Brittany were excellent to deal with, we went to two open houses hosted by them and they were very professional and friendly. When we wanted to go back and do a second inspection on 70 Albert Street, they accommodated us straight away and have been a pleasure to deal with during the entire process. They make a great team and are also as fabulous individually.  We would certainly use Henzells again.

L Giles

Both Clare and Brittany were excellent to deal with, we went to two open houses hosted by them and they were very professional and friendly. When we wanted to go back and do a second inspection on 70 Albert Street, they accommodated us straight away and have been a pleasure to deal with during the entire process. They make a great team and are also as fabulous individually.  We would certainly use Henzells again.

L Giles

Brad was exceptional to deal with, personable and reliable. We are very pleased to have worked with Brad on our purchase.

R & W Watkins

We appreciate everything you have done. If we ever need to rent again we will definitely be going back to you.

H Mclenahan

This is a small way for me to say "thank you" for the hard work you have all continued to do during a really difficult period in time. Please be aware that what you do is very much appreciated but not always acknowledged. Remember you and the Henzells Team are all important in our community!

Caroline

Iain Simms sold my Dad's house 5 years ago and he has now sold our home. We would use no other agent as we found him respectful, trustworthy and always kept us well informed every step of the way. He guided us through the process without the stress and was only ever a phone call away. No words can express how much we appreciated all Iain did for us as he guided us through the process.

M & W McMaster

Honestly the best company to rent through. We had some personal issues occur during our tenancy and they were always there to help. Great communication. Michelle is the most professional and caring person and we appreciate everything she has done for us!

E Rose

Iain is a pleasure to deal with - his advice & knowledge helped us all through the selling process. He stays in communication & nothing seemed too much trouble - answering all our questions, which helped smooth the sale process. We will be recommending Iain to friends/family & will not hesitate to contact him for any real estate needs in the future.

T Bemrose

Iain was confident in his ability to sell our property and he certainly delivered. In less than a month Iain presented multiple offers and negotiated a price that he had said was acheivable at our first meeting. We would not hesitate to recommend Iain to anyone thinking of selling.   

K Glover

I was lucky to be a winner at Caloundra Golf Veterans Monthly Medal competition last Friday and would like to thank Henzells for their ongoing sponsorship of such events. It is really great for your firm to be involved in these trying times. I will be sure to use and recommend Henzells to all my friends for their real estate needs.

B Lorenz

Thank you again for your very quick action in organising the electrician. Again, please thank the owner and of course, most importantly, YOU and the team for yet more extra work on my behalf. I wanted to drop off a box of chocolates as a little thank you for the rental team. I am your biggest fan.  

C Keene

Thank you for being a great property manager. I appreciate you time and kindness throughout our tenancy.  

J Lee

We would definitely recommend Henzells and especially Brad to family and friends (and already have). We would like to thank all the team at Henzells in making the sale of our property hassle free.

A McGowan

Thank you for all your help and assistance in helping us transition into our new home, it made a huge difference to us with everything we had to think about in moving state and quarantine, you made it very easy for us and made us feel welcome, so thank you.

L Tyrell & A Jones

It has been a pleasure living here and a pleasure having Henzells to rent from. I have found all staff at Henzells very professional and helpful. I think your lovely touches of leaving lollies after doing a house inspection a wonderful touch. When my partner & I look to purchase another home (specifically back in this area) we will certainly be coming back to Henzells.

K Cook

Thank you. You've been a fantastic real estate.

T Farnham

Can I just say how grateful I am to have had you as my Property Manager and how great the landlord has been during my tenancy.  Both of you provided quick turnaround times on any questions or requests, whether they were maintenance issues or general lease requests. You certainly made my move to the Sunshine Coast so much easier and provided me with the opportunity to enjoy Birtinya and the lovely townhouse. Please pass on my grateful thanks and appreciation to the owner and the rest of the team at Henzells.  

T Wills

An absolute pleasure and joy to work with, with what can be an arduous and difficult process. The girls make the whole process seem easier and portray a confident, calm and nothing is too difficult approach which makes you feel very welcome and warm.

C Lehane

An absolute pleasure and joy to work with, with what can be an arduous and difficult process. The girls make the whole process seem easier and portray a confident, calm and nothing is too difficult approach which makes you feel very welcome and warm.

C Lehane

Iain responded to all my queries quickly. Very professional and made my purchase flow easily.  

R Harris

Adam was very professional with the sale. Always returned my calls and kept me well informed with the whole transaction.

S Hawthorne

I wanted to thank you personally for your help and service during the selling period. Thank you for your patience, your honest advice, your regular feedback and reporting, and for getting the job done. You managed everything so differently and it meant I had total trust in you and the advice you were providing.

G Lawrence

Iain Simms was very helpful, flexible and provided valuable advice.

N McCrossan

. Brad was very friendly and helpful, assisting us with information on the property and with sorting out a few concerns. I will recommend him to clients without hesitation.

F Cloete

Clare was very professional and helpful and both the ladies gave me access on a Saturday to measure up for blinds I wanted to order post settlement.  Both of them gave me ample time to do what I needed to whilst being friendly and helpful.  As a professional couple you are very lucky Henzells to have two exceptionally talented sales agents, I hope they’re well looked after and rewarded for how well they represent your brand in the market. 

L Corcoran

We found Brittany to be absolutely fantastic! Nothing was a problem, her service and responsiveness was amazing.  We changed several times for key collection and Brittany was never anything but patient and professional.  During the open houses and contract discussions she was incredibly knowledgeable about the market, pricing and treated us with respect as the buyers.  I have no doubt the sellers would have been impressed with how she managed their property listing also given our experience with her as the buyers.  Clare was also very professional and helpful and both the ladies gave me access on a Saturday to measure up for blinds I wanted to order post settlement.  Both of them gave me ample time to do what I needed to whilst being friendly and helpful.  As a professional couple you are very lucky Henzells to have two exceptionally talented sales agents, I hope they’re well looked after and rewarded for how well they represent your brand in the market.

L Corcoran

Quality service and prompt actions. One of the best agencies in the Coast. 

Pasan & Thilini

Brad was at all times professional and quick to respond to any queries we had. He has assisted us with services we now require as we will be leasing the house.  Nothing was too hard for him and he was always obliging and able to meet with us when requested. A very friendly fellow who goes above and beyond.

W & J Foster

Great Experience. Brittany is an excellent agent. Her knowledge of the local area is amazing. She is very efficient and has ensured that everything goes smoothly. It has been an absolute delight to be able to buy our new property with Brittany. We would highly recommend Brittany.

T Boskov

Brad Judd & Jackie Dalton not only have great knowledge of the area & great advice on buying & selling property, they make you feel like you’ve made a friend.

D & L Recek

Adam provided amazing service and communication throughout the purchase period, especially considering it fell over the busy Christmas/New year holiday. He was also able to organise an early settlement for us. We look forward to working with him in the future. 

D Harvey & G Gwyn

Clare and Brittany are very friendly and efficient. They responded promptly to all our enquires and general communications. It was a pleasure to do business with them and we look forward to doing business with Henzells in the future.  

E & C Kingston

Clare and Brittany are very friendly and efficient. They responded promptly to all our enquires and general communications. It was a pleasure to do business with them and we look forward to doing business with Henzells in the future.  

E & C Kingston

Great first impressions from Johnny, he was to the point with great passion for his job. They are well managed and put myself and my wife at ease knowing our home was in good hands.

L Keating

Fantastic, stress free experience for us as newbies in the home owner market. We had no idea what we were doing but Clare made it easy for us, stepping us through the whole way and supporting us with anything and everything. 

S & L Thomas

We had a great experience with Brad. The house sold quickly and everything was very easy and efficient. Would definitely recommend Brad.

C & M Ducret

Brad's initial advice and ongoing support for the sale of our 1500+ square metre lot with extensive gardens and a larger than usual older home were first class and with his negotiations resulted in a sale in a matter of weeks, to the satisfaction of all parties.

J & J Williams

As discerning property owners, we wanted a professional property management team that we could trust and rely upon. From the first point of contact, Jonathan and the Henzells team exceeded our expectations. Jonathan’s open, honest dialogue and friendly nature was only surpassed by his high standard of communication and professionalism. He took the time to understand what was important to us as the client, and delivered on every request. Henzells secured us fabulous tenants on a long lease within 4 days. We could not speak more highly of Jonathan and the Henzells property management team. 

A & J Soden-Taylor

Working with you two was also a pleasure to us as well. At all times we were given advice from you which we appreciated resulting a satisfactory conclusion to the sale of our unit. I know that agents generally like to keep sellers and buyers at arms length but we did meet the purchasers and were quite happy to know that they are looking forward to enjoying the unit in the years ahead. Thank you both again and if we ever have reason to need agents in Caloundra again we certainly will be looking for you both.

D & D Worner

Working with you two was also a pleasure to us as well. At all times we were given advice from you which we appreciated resulting a satisfactory conclusion to the sale of our unit. I know that agents generally like to keep sellers and buyers at arms length but we did meet the purchasers and were quite happy to know that they are looking forward to enjoying the unit in the years ahead. Thank you both again and if we ever have reason to need agents in Caloundra again we certainly will be looking for you both.

D & D Worner

We purchased our unit at Pelican Waters from Henzells and were very pleased with the excellent friendly service we received from Kyle and Jackie. I saw Henzells sign on a property and we were aware of the Henzells long standing name.

T & J Tomkins

After 24 years we decided to make our sea change. Brad was helpful and accomodating in all ways and nothing seemed too much trouble.

B & T Merry

Thank you for all your assistance during this year. Wishing you a very festive Christmas and New Year.  

Karen

Thank you for all your help this year. No doubt not easy for you with hail issues etc.

Judi

I just wanted to say thanks for everything during our tenancy, hope you enjoy the festive season.

Tara

As a renter I found the staff at Henzells to be professional and good communicators. My enquiries were always responded to quickly and our exit inspection was very fair. Would definitely rent through this agency again :) 

Tara

The fact that we live in Western Australia, we needed to find an honest, caring and helpful Agent and we did in Eric Murray. Eric assisted us when we first listed our property back in November 2017 at which time there were issues that required the Body Corporate to undertake repairs, after which Eric had our property for 3 months but was unsuccessful in obtaining a Buyer. We had another agent contracted, he too was unsuccessful, so we re-signed with Eric Murray with a view to have an auction but managed to secure a buyer prior to auction. We are extremely happy with Eric Murray and Henzells and even happier that we have sold our property. 

L Welten

We have been long term tenants with Henzells and recently moved rental properties. The staff made the whole process smooth. They are so accommodating and professional. 

S & J

Thanks so much for looking after things for so long. It has been a very easy process with you looking after everything. I will certainly recommend Henzells to anyone looking for a rental agent.

G Agerholm

Henzells made the process as smooth as possible, no hesitation to recommend to others. Bravo Henzells, much appreciated! 

R Warren

Both Eric and Kyle assisted us through the purchase process greatly and went above and beyond to help get the deal over the line.     

P Kelly

As new landlords we weren’t sure what our next steps were and after numerous bad encounters with our agency at the time, we were feeling unsure which agency would best suit us. It was a nerve-racking process for us, but as of 26 August 2019 we have been happily tied to Henzells Agency. The transition was seamless and it can all be tracked back to Jonathan. Jonathan is a credit to the agency and should be commended on his professional, confident and friendly demeanour. We would not hesitate in recommending Jonathan to others and look forward to working with him again in the future.

C Oehler

I would like to thank Brittany for her enthusiastic and professional manner in selling our unit at Kings Beach. I always found Brittany to be positive about our property and she kept us informed on a regular basis of the sale process. I also found that Brittany worked well as part of the team to sell our property. I would have no hesitation in recommending Brittany to anyone contemplation selling a property in the Caloundra area.

K Shaw

Brittany was very friendly yet professional and pleasant to deal with and used her negotiation skills to secure a good price for the unit we bought.

B & D Melit

My wife and I recently purchased a property on the Sunshine Coast and had the pleasure of meeting and dealing with Brittany. We found Brittany to be a very friendly person who worked hard to facilitate a result for the vendor and for us. She has a straight forward manner and excellent communication skills which we found refreshing. No request was too much trouble. Her knowledge of real estate and the surrounding community is excellent. Thanks Brittany for your professionalism and easy manner.

A & C Jasper

Brad has a sound knowledge of the the local ares that we were interested in & around Golden Beach & Pelican Waters. He was able to give good practical advice in all aspects of our sale & the process as we are from Victoria & things are a little bit different there. Very professional & polite to deal with both in person, phone, etc & was always well presented & on time to all of our appointments. He gave good feedback after all our open days & kept us informed at all times.

D Recek

Super friendly, super professional and went out of his way to assist us in getting this property. Brad was on the ball 24/7.

T & D Spencer

We are very impressed; Mikaela is well trained, courteous and knowledgable. Our requests were responded to in a timely manner with no improvement needed. We recommend your Agency.

A & L Bartier

Awesome agent. Brad took our property on and knowing he worked for a respected local agency made the process really easy. We had a sale in 6 days and no problems with anything Brad did or said. It was perfect. Highly recommend him and he's a champion bloke as well.

A Henderson

Brittany & Clare have been great to deal with! Huge thank you.

C Gardiner

Brittany & Clare have been great to deal with! Huge thank you.

C Gardiner

From the second I contacted Jonathan at Henzells I knew I was dealing with the right agent for our needs. Jonathan is approachable, professional, knowledgeable and above all, understands his clients. He went above and beyond with amazing photographs, and was always full of energy and enthusiasm. I would not hesitate in recommending Jonathan for your rental needs. He will be our agent of choice if our needs arise again. Thank you!

H & J Jones

I feel the agents and owners were excellent. I don't think you need improvement.

HENZELLS GROUP
Henzells Agency
Accom Caloundra
Pelcan Waters Foundation
Pelican Waters Caloundra

   

Founded in 1935, Henzells Agency is today an independent real estate corporation and one of the most respected companies on the Sunshine Coast. Roy Henzell Senior first established Henzells Agency.

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CALOUNDRA
  • 49 Bulcock St Caloundra, QLD 4551
  • 07 5491 2000
  • sales@henzells.com.au
PELICAN WATERS
  • 2 The Corso, Pelican Waters QLD 4551
  • 07 5492 4888
  • sales@henzells.com.au
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