Challenging Conditions Bring out the Best
Challenging conditions can bring out the best in people and that certainly has been the case in our property management business, with our staff and owners alike.
From the onset of the pandemic when we were dealing with large scale holiday cancellations, to adapting to new operational protocols, and negotiating the ‘new normal’ as restrictions ease and new bookings pour in, the spirit of cooperation has been nothing short of amazing.
The owners of holiday properties have been extremely receptive to what has been required with the holiday public now demanding a new level of health and hygiene, above our previously already very high standards.
We have conducted a thorough sweep through of our portfolio of 160 holiday properties to ensure the strictest health measures are being met and exceeded, busily de-cluttering, deep cleaning and disinfecting to guarantee the best holiday experience possible for our guests.
We are the only local agency to have undertaken such a stringent cleaning regime, which has required a massive commitment from our property management team, for which we are very grateful.
We are very fortunate to have the best of the best working with us to keep this side of the business adaptable and successful in perhaps the most challenge period in our 85 year history.
On the back of these actions and proactive Henzells’ marketing of our region to domestic travellers through our successful Drive to Paradise campaign and other measures, bookings have gone through the roof.
Digital bookings for June were up 143% on the previous month and forward bookings look very encouraging.
We could not have done this without the exceptional spirit of cooperation and understanding demonstrated by our property owners and our dedicated team for going above and beyond the call of duty.
Thank-you one and all!