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What People Are Saying

See what others say about Henzells Agency.

Thank you Julie for being great property managers. 

D Kenny

Throughout our interactions with Morgan, which ranged from initially walking into the sales office, guiding us through the various stages in the purchase process and getting involved with facilitating settlement, Morgan has been fantastic.  Easily 11 out of 10.  She has always responded to telephone calls and messages left - without fail. Morgan has been very supportive guiding us through the various pre-purchase and purchase stages, providing advice and support.  She remained involved throughout each stage of the process and invested in our "purchase journey"; personally intervening when she thought it necessary. You could tell how personally joyful she was when we successfully settled, which just added to the whole positive vibe of the process.

S Mitchell

We were first time buyers, had prior approval and had been looking for a property for a while. In the current market other agents were all about the highest offer but Darren listened to us, what we could offer and required then matched us to the sellers needs.  Having experienced other agents self serving approach, Darren & Henzells were a breath of fresh air. Darren is personable, listens and genuinely cares.  Darren will always have our business and we would recommend him to anyone. We can’t thank him enough.   

C & T Hill

Tanya responded in a very timely and professional manner. She was very helpful when extra information was needed. I would most definitely rent through Henzells again and could not find a fault with their services.

G Wills

Morgan was excellent. Explained things perfectly, kept in touch. One of the best agents I have ever dealt with.

C Dawson

The service we had with Brad and Clarie was nothing but A1. They left all the other sales people by miles by the way they treated us and looked after us.

N & M Bredhauer

Brad took his time to show us over the property we purchased. He was in no rush to get us out and move on with other clients on another property. Every question we had with the property he had no trouble giving us the answer and if he did not know the answer he would quickly get back with it. It was a pleasure going through the process of buying our property with Brad at our side from start to end and for this we thank him very much.

N Bredhauer

This is the second occasion that Iain has assisted me in selling a house in Caloundra. He is very professional and has very good knowledge of the local market. 

K Allan

Morgan is professional, helpful and responded in a timely manner to any questions we asked throughout the whole process of purchasing our block at Navigators, Pelican Waters.

A & C Toms

Morgan and the team were very good to deal with throughout the transaction. Provided good information and discussion. Always felt we were being treated fairly during what was effectively a tender process. Once successful, things moved quickly and exactly as they should have. No issues and all good.  

A & T Bilton

The whole experience from start to finish is personal. We understand that the staff at Henzells must deal with hundreds of people. Yet when we had contact, or a question, it was personal. Both Rebecca and myself have nothing other than praise for the whole process. Thank you all from the person that answers the phone, completes the admin to the sales and management team. We felt that at each stage we were your most important client. 

D Love

Professional in all respects. Helpful and considerate and encouraging when we were doubting. An asset to Henzells Agency. An honest and forthright gentleman. 

R Corbett

Thank you Tanya for all your help over the years. Henzells have given us outstanding service from the initial buy, rental and reselling. They have made the journey really great.

M & Y Williams

Brad was an excellent real estate agent who responded quickly and efficiently with our requests and concerns and more importantly was able to secure a record price for our house in Pelican Waters.

L Grealy

I was wanting to leave a thank you in the review section for your Leasing Consultant Laura who was so supportive, patient and helpful this past week. It would have been lovely to have been able to rent through you guys because of her kindness and professionalism, however we got an offer close to home. You won't be forgotten when we think about purchasing our own place again maybe next year. Thanks again Laura. 

D Kirkwood

We found Brad Judd to be very pleasant and easy to deal with, was a great help to us and pleased to recommend him to anyone whether buying or selling. 

D & A Cleal

You have no idea of the stress and relief we felt through this process. I can't thank you guys enough for helping us find something else. Thank you!

LA Meyer

Clare and Brittany were excellent. They made the whole selling process easy for us. They are a credit to Henzells. Thank you.

I Barsby

Eric helped us to sell our parents house during a particularly difficult time. He was a great communicator and tailored a sales strategy that not only achieved a great price and outcome but also minimised the stress of selling for our parents. In particular we admired his patience, and the way he treated our parents with respect and dignity. His communication with us was exemplary through the whole process from negotiating, to determining a sales strategy that caused as little stress as possible, to the final sale and beyond. Eric not only has experience and knows his market and works hard for his clients, but he is also an agent with heart. Eric achieved a great result for us and we highly recommend him.

S Abraham

Claire was a pleasure to deal with during the open home process. She was very respectful and easy to communicate with. She made the whole process easy and stress free!

J Sullivan

Just like to say a big thank you for everything over the last years of renting through you guys. You have been an awesome property manager and I’m kind of sad it’s ending but happy for all the right reasons. I appreciate your kindness and understanding with everything and wish you all the best.

M Antrobus

Can we just make special mention and thanks to Brittany McCurdy! She has been absolutely a pleasure to deal with purchasing this property. Brittany is an asset to Henzells and has made the purchase of this property a great experience. We will be recommending Brittany/Henzells to all our friends, family and co-workers for future sales or purchase.

J Quinn

Thank you guys for doing such an awesome job managing our property for us.

S Jenkins

Excellent work all round, exceptionally easy and straight forward to deal with!

J & M Cragg

I honestly don’t have enough words to describe how grateful I am to have had you sell my house for me. You have restored my faith in an industry I once did not enjoy dealing with. You will be my go to in the real estate business for as long as I can go to you. I feel like I gained a friend through this sale.  You honestly made me feel like I had a friend in the industry who was going the extra mile for me. You have been an absolute heaven-sent. Your professionalism and communication was second to none which lead to such a quick and smooth sale of my house.  Your compassion and empathy to my situation did not go unnoticed. Your honesty and can-do attitude made my decision to sell my house one of the easiest I have ever made. I cannot recommend you enough or express how positive this experience has been.  I cannot speak highly enough of you and can say without a doubt I will be recommending you to everyone. Thank you again Claire, your positive energy and can-do attitude had my house sold in record time. I just cannot thank you enough for your support throughout this process.   

H O'Connor

Henzells just sold my home hassle free by great salesman Iain Simms. I cannot praise him enough as he made things so easy and was always there to answer any questions we had. Many thanks for making a hard time so easy. We would recommend Iain to anyone as he is an asset to the real estate business.

S Frisby

I can't recommend Iain highly enough. It was not an easy sale (on a number of levels) and he was supportive and incredibly professional.

Y Ali

It has been a pleasure to recently place a contract on a property through Claire Taylor at Henzells Caloundra. Claire was professional, honest, courteous, informative and respectful. She responded prompty to phone calls and emails, and some were after hours. We highly recommend Claire and her team at Henzells Caloundra.  

R & R Parton

Heart felt thanks to Mikaela, Michelle and all the front office staff for the positive impact on our Caloundra lives. There was an amazing sense of relief when we moved in here 3 months ago. Today you have provided permanency and a feeling of belonging. 

B Mead

Julie and I are writing this email to express our gratitude for the professionalism and compassion shown by Claire in selling our property at 10 Mackerel Street, Mountain Creek. We were mindful that we had a long term tenant that we didn't want to upset in anyway and Claire took this on board and was very empathetic to the tenant which we greatly appreciated (as did the tenant). From the moment we sat down with Claire she was clear with her explanation of the process and always was realistic in our opinion in what the market was doing at the time. She kept us up to date each day with offers/comments etc. Overall we found Claire to be professional, caring, enthusiastic and always had our interests front of mind. We would have no hesitation in utilizing Claire’s services again or recommending Claire to anyone looking for an agent.

H & J Lancaster

Thank you Darren. You did a superb job under difficult circumstances!

O & V Lange

Claire was really great to deal with from a tenants point of view. She got the fact that it is your home and treated me with the upmost respect. Claire was happy to work in with me and kept me informed every step of the way with the sale. Claire is a great sales agent and is good at what she does. 

Kirryn

Thanks for your fantastic service over the years and more years to come!

M Songsmith

Thank you for all you have done. You've made everything run so smoothly and are a very professional team. 

K & R Parton

We just want to let you know that we are so pleased that we made the decision to change management companies from another local agency to Henzells / Accom Caloundra.  Danielle Smithson is very proactive in her approach to marketing our unit in Kings Beach. We have absolute peace of mind knowing that Danielle is always looking for ways to increase the unit’s profile in the market and therefore our return on investment.  Whilst Danielle is obviously very busy, she always find time to respond to our many questions. This is very important to us as new investors in Short Term / Holiday letting.  We would recommend Danielle and Accom Caloundra to any Property Owner looking for a team to manage their investment. 

B Freeman

Morgan was so helpful throughout this process. Buying a show home was obviously more complicated than buying a lot of land. Morgan guided us through the process and helped in bringing the parties together to get all the documents executed and queries answered / finalised. Great service from start to completion.

P McArdle & M Haigh

Iain has a very good understanding of the local market. He offered very professional advice and was prepared to pursue a variety of sales strategies. Iain is very genuine and honest.

Locals told us he was the best. 10 and 10. 

J Dewar

We knew Brad before he started working for Henzells. We loved the manner in which he handled the sale and would recommend him to anyone who asks us about selling their home. 

P Gaynor

The service provided by Henzells has been fantastic. This is the third time we have used Henzells, with Iain Simms, and each time we have been extremely happy with the service provided. Iain is the complete professional, reliable, punctual, trustworthy and a great communicator providing excellent advice and responses to queries. The support staff at the Caloundra office have also provided excellent service and have responded promptly to any emailed enquiries we have had. Altogether a great experience during what can be a stressful time, we would use no other agency for selling our property should we do so in the future.

S Patrick

We have met a few agents in the past and found Iain by far to be one of the best we have dealt with. His market knowledge, his communication and his overall professional approach was outstanding. After selling our house with Iain in order to buy our next family home we intend to stay in for some time and raise our family, we have every faith that Iain will do his very best for us in what is a very trying market for buyers. Thank you Iain, we look forward to working with you again soon.

S Leonard

Thank you Julie for your professional management and assistance during the past few years. 

J Taylor

Adam was excellent throughout the whole process. Very friendly, flexible with viewings and liaising with the vendors, and knowledgeable about the market. You won't get better.

P & M Muldowney

I will certainly call on your team again if I need managers. It has been a fantastic experience. 

J Bradley

You've been great to work with this year and manage the property.

J Bell

Iain was excellent in all regards. Very thorough and personable. No matter too small to action.

M Heironymus

We have recommended Iain to a number of our associates as the go-to real estate person for his approachable attitude, his honesty, his discretion, and for keeping us informed. He has gone above and beyond during our protracted settlement. A gentleman through and through. A credit to Henzells. 

C & J Hayward

Just taking this opportunity to thank you for your work as our managing agents over this unusual year. 

L & D Dempsey

Iain's professionalism and genuine warmth made the experience of purchasing through Henzells a seamless process. I thoroughly recommend Iain as an agent who cares about his clients. He offered support and guidance every step of the way.

M Huigens

We wish to record our appreciation for the advice and assistance afforded us by Iain during the listing, sale and ownership of the property at Golden Beach. We chose Henzells Agency as our preferred agency as you sponsor local golf. We were delighted Iain agreed to act on our behalf. All aspects were well organised and managed professionally. Certainly relieving many of our worries and concerns.

D Bishop

Eric was understanding and supportive of our wants for our future home. He used his strong communication and customer service skills to find us a place that met our criteria. He went above and beyond to support us through the entire sale process. His many years in the industry are evident through his networks and excellent knowledge of the local Sunshine Coast real estate industry. We are now living in our dream home and are thrilled! We would highly recommend Eric to family and friends. 

J Watson & A Fyffe

I would like to take this opportunity to thank you for the management of our property and the effort you have put in. We really appreciate it. 

L & V McCrea

It was a really nice experience renting through Henzells and having you as our property manager. You were always easy to deal with and efficient. 

J Rowell

Thank you for your assistance over the years. If I need a property manager in the future I will definitely give you a call. 

T Hunkin

Iain was totally understanding of my wishes and thoughts during this difficult transition. His help and advice was very much appreciated. Everything proceeded smoothly and calmly. I was extremely happy with the final result. He was a pleasure to work with and I would highly recommend Iain to anyone looking to buy or sell in the Caloundra area.

Vendor - Golden Beach

You are to be commended for your selection of tenants. During their tenancy, as members of the Body Corporate Committee and near neighbours, we have found them to be considerate and friendly tenants. 

M Williams

Iain was totally understanding of my wishes and thoughts during this difficult transition. His help and advice was very much appreciated. Everything proceeded smoothly and calmly. I was extremely happy with the final result. He was a pleasure to work with and I would highly recommend Iain to anyone looking to buy or sell in the Caloundra area.

H McDowell

Thank you for the professional service you have provided. 

S Wilkie

Thank you Darren for being such a professional person and for the amazing customer service you provided.

S Wilkie

Just letting you know that we are very happy with the way you handled our land sale. All of the staff we spoke to were very helpful. We would not hesitate to recommend Henzells to anyone.

L & J Stanchinotti

We have had nothing but a fantastic experience working with Darren. He has shown the utmost of professionalism throughout the entire process, even when dealing with an unfavourable caretaker. Darren has shown professional and experienced work ethics. We would not hesitate to recommend him to our family and friends and the community in the future. 

M Trinder & A Collett

We would like to thank Henzells Management Team for looking after our property for the last 4 years. For us it has been stress free so thank you very much. 

N & S Riley

I interviewed 3 local agents before deciding on Brittany. I chose her primarily because she was so enthusiastic about my property. If I'd been a buyer listening to her, I would have fallen in love with my property without even seeing it! But that wasn't the only reason. She also gave the highest suggested valuation of the 3 agents. I was a bit wary about that. Was it possible that she was overreaching? Well, it turns out that she wasn't. A formal valuation pegged the value of the unit exactly in the same ballpark that Brittany had suggested. Throughout the selling process, she has been a delight to deal with. Her level of communication has been perfect. She's kept me in the loop and I've never had to chase her, and I have always felt she's promoted my property as if it were her own. This alone has left me extremely impressed with her. But to top it all off, I received 3 offers from the first open home, and a sale price that was above even the valuation price and which exceeded both of our expectations. I've owned this property for 25 years, and it was an extremely difficult decision to part with it. A great outcome has made the process completely worthwhile, and it feels like a wonderful "energy exchange" for this magnificent waterfront unit. 

Artemis

We really appreciated your assistance, patience and support, and all of your efforts throughout the process. We have no hesitation in recommending you and Henzells Agency to anyone who is considering selling their property.

C Braun

Adam was always friendly, helpful and professional during the whole buying process. It wasn’t always an easy process, but Adam always tried to do the best he could. I’m really happy with how he handled the sale.

M Corcoran

Thank you for everything you have done for us over the last few years. We wish you all the best. 

Dinka & Suvad

Darren’s open communication style guaranteed that I was in the loop every step of the property purchase process. This ongoing communication, partnered with Darren’s professional attitude ensured a seamless purchase of an amazing property.

K Grenfell

Moving house is said to be one of the most stressful events in a lifetime. Fortunately we chose Iain to be our agent. He is always professional, always calm and always coming up with solutions to problems, no matter how great or small. Iain has always been there for us and my being able to slap up the 'SOLD' sign was the icing on the cake. He is definitely rated 5 stars with us.

F & J McKinlay

Both Clare and Brittany were excellent to deal with, we went to two open houses hosted by them and they were very professional and friendly. When we wanted to go back and do a second inspection on 70 Albert Street, they accommodated us straight away and have been a pleasure to deal with during the entire process. They make a great team and are also as fabulous individually.  We would certainly use Henzells again.

L Giles

Both Clare and Brittany were excellent to deal with, we went to two open houses hosted by them and they were very professional and friendly. When we wanted to go back and do a second inspection on 70 Albert Street, they accommodated us straight away and have been a pleasure to deal with during the entire process. They make a great team and are also as fabulous individually.  We would certainly use Henzells again.

L Giles

Brad was exceptional to deal with, personable and reliable. We are very pleased to have worked with Brad on our purchase.

R & W Watkins

We appreciate everything you have done. If we ever need to rent again we will definitely be going back to you.

H Mclenahan

This is a small way for me to say "thank you" for the hard work you have all continued to do during a really difficult period in time. Please be aware that what you do is very much appreciated but not always acknowledged. Remember you and the Henzells Team are all important in our community!

Caroline

Iain Simms sold my Dad's house 5 years ago and he has now sold our home. We would use no other agent as we found him respectful, trustworthy and always kept us well informed every step of the way. He guided us through the process without the stress and was only ever a phone call away. No words can express how much we appreciated all Iain did for us as he guided us through the process.

M & W McMaster

Honestly the best company to rent through. We had some personal issues occur during our tenancy and they were always there to help. Great communication. Michelle is the most professional and caring person and we appreciate everything she has done for us!

E Rose

Iain is a pleasure to deal with - his advice & knowledge helped us all through the selling process. He stays in communication & nothing seemed too much trouble - answering all our questions, which helped smooth the sale process. We will be recommending Iain to friends/family & will not hesitate to contact him for any real estate needs in the future.

T Bemrose

Iain was confident in his ability to sell our property and he certainly delivered. In less than a month Iain presented multiple offers and negotiated a price that he had said was acheivable at our first meeting. We would not hesitate to recommend Iain to anyone thinking of selling.   

K Glover

I was lucky to be a winner at Caloundra Golf Veterans Monthly Medal competition last Friday and would like to thank Henzells for their ongoing sponsorship of such events. It is really great for your firm to be involved in these trying times. I will be sure to use and recommend Henzells to all my friends for their real estate needs.

B Lorenz

Thank you again for your very quick action in organising the electrician. Again, please thank the owner and of course, most importantly, YOU and the team for yet more extra work on my behalf. I wanted to drop off a box of chocolates as a little thank you for the rental team. I am your biggest fan.  

C Keene

Thank you for being a great property manager. I appreciate you time and kindness throughout our tenancy.  

J Lee

We would definitely recommend Henzells and especially Brad to family and friends (and already have). We would like to thank all the team at Henzells in making the sale of our property hassle free.

A McGowan

Thank you for all your help and assistance in helping us transition into our new home, it made a huge difference to us with everything we had to think about in moving state and quarantine, you made it very easy for us and made us feel welcome, so thank you.

L Tyrell & A Jones

It has been a pleasure living here and a pleasure having Henzells to rent from. I have found all staff at Henzells very professional and helpful. I think your lovely touches of leaving lollies after doing a house inspection a wonderful touch. When my partner & I look to purchase another home (specifically back in this area) we will certainly be coming back to Henzells.

K Cook

Thank you. You've been a fantastic real estate.

T Farnham

Can I just say how grateful I am to have had you as my Property Manager and how great the landlord has been during my tenancy.  Both of you provided quick turnaround times on any questions or requests, whether they were maintenance issues or general lease requests. You certainly made my move to the Sunshine Coast so much easier and provided me with the opportunity to enjoy Birtinya and the lovely townhouse. Please pass on my grateful thanks and appreciation to the owner and the rest of the team at Henzells.  

T Wills

An absolute pleasure and joy to work with, with what can be an arduous and difficult process. The girls make the whole process seem easier and portray a confident, calm and nothing is too difficult approach which makes you feel very welcome and warm.

C Lehane

An absolute pleasure and joy to work with, with what can be an arduous and difficult process. The girls make the whole process seem easier and portray a confident, calm and nothing is too difficult approach which makes you feel very welcome and warm.

C Lehane

Iain responded to all my queries quickly. Very professional and made my purchase flow easily.  

R Harris

Adam was very professional with the sale. Always returned my calls and kept me well informed with the whole transaction.

S Hawthorne

I wanted to thank you personally for your help and service during the selling period. Thank you for your patience, your honest advice, your regular feedback and reporting, and for getting the job done. You managed everything so differently and it meant I had total trust in you and the advice you were providing.

G Lawrence

Iain Simms was very helpful, flexible and provided valuable advice.

N McCrossan

. Brad was very friendly and helpful, assisting us with information on the property and with sorting out a few concerns. I will recommend him to clients without hesitation.

F Cloete

Clare was very professional and helpful and both the ladies gave me access on a Saturday to measure up for blinds I wanted to order post settlement.  Both of them gave me ample time to do what I needed to whilst being friendly and helpful.  As a professional couple you are very lucky Henzells to have two exceptionally talented sales agents, I hope they’re well looked after and rewarded for how well they represent your brand in the market. 

L Corcoran

We found Brittany to be absolutely fantastic! Nothing was a problem, her service and responsiveness was amazing.  We changed several times for key collection and Brittany was never anything but patient and professional.  During the open houses and contract discussions she was incredibly knowledgeable about the market, pricing and treated us with respect as the buyers.  I have no doubt the sellers would have been impressed with how she managed their property listing also given our experience with her as the buyers.  Clare was also very professional and helpful and both the ladies gave me access on a Saturday to measure up for blinds I wanted to order post settlement.  Both of them gave me ample time to do what I needed to whilst being friendly and helpful.  As a professional couple you are very lucky Henzells to have two exceptionally talented sales agents, I hope they’re well looked after and rewarded for how well they represent your brand in the market.

L Corcoran

Quality service and prompt actions. One of the best agencies in the Coast. 

Pasan & Thilini

Brad was at all times professional and quick to respond to any queries we had. He has assisted us with services we now require as we will be leasing the house.  Nothing was too hard for him and he was always obliging and able to meet with us when requested. A very friendly fellow who goes above and beyond.

W & J Foster

Great Experience. Brittany is an excellent agent. Her knowledge of the local area is amazing. She is very efficient and has ensured that everything goes smoothly. It has been an absolute delight to be able to buy our new property with Brittany. We would highly recommend Brittany.

T Boskov

Brad Judd & Jackie Dalton not only have great knowledge of the area & great advice on buying & selling property, they make you feel like you’ve made a friend.

D & L Recek

Adam provided amazing service and communication throughout the purchase period, especially considering it fell over the busy Christmas/New year holiday. He was also able to organise an early settlement for us. We look forward to working with him in the future. 

D Harvey & G Gwyn

Clare and Brittany are very friendly and efficient. They responded promptly to all our enquires and general communications. It was a pleasure to do business with them and we look forward to doing business with Henzells in the future.  

HENZELLS GROUP
Henzells Agency
Accom Caloundra
Pelcan Waters Foundation
Pelican Waters Caloundra

   

Founded in 1935, Henzells Agency is today an independent real estate corporation and one of the most respected companies on the Sunshine Coast. Roy Henzell Senior first established Henzells Agency.

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CALOUNDRA
  • 49 Bulcock St Caloundra, QLD 4551
  • 07 5491 2000
  • sales@henzells.com.au
PELICAN WATERS
  • 2 The Corso, Pelican Waters QLD 4551
  • 07 5492 4888
  • sales@henzells.com.au
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