See what others say about Henzells Agency.
Overall our experience with Henzells and more specifically Jayden was good, no complaints. Jayden was easy to deal with, friendly and helpful. I would have no issues recommending you in the future.
Brad has a sound knowledge of the the local ares that we were interested in & around Golden Beach & Pelican Waters. He was able to give good practical advice in all aspects of our sale & the process as we are from Victoria & things are a little bit different there. Very professional & polite to deal with both in person, phone, etc & was always well presented & on time to all of our appointments. He gave good feedback after all our open days & kept us informed at all times.
Our experience with Nadia has been absolutely fantastic! From our initial contact at the open house, Nadia was welcoming and friendly, professional in appearance and manner, knowledgeable about the property and local area and was happy to follow up with any enquiries we had about the property with the builder/seller. Throughout the house purchase process, Nadia has been in regular communication with us to help sort out any queries or requests in a prompt and pleasant manner. She has also been very accommodating and gone out of her way to organise times that suit us to meet up or access the property. Overall, Nadia has provided excellent service and been a pleasure to deal with. We are now excited to be moving into our new home, and grateful to Nadia for making the process such a smooth one. Would definitely recommend Nadia’s services to anyone.
Super friendly, super professional and went out of his way to assist us in getting this property. Brad was on the ball 24/7.
Nadia is an amazing lady to deal with; helpful, assertive and very supportive. I could not say enough on how wonderful she was to deal with and how our first experience of buying an investment property was so much easier because of her efficiency. She is a credit to your company and has a beautiful, genuine personality that makes you feel comfortable and relaxed with any task she has to achieve. AMAZING LADY… she is a credit to your company. Love your work and personality Nadia.
We are very impressed; Mikaela is well trained, courteous and knowledgable. Our requests were responded to in a timely manner with no improvement needed. We recommend your Agency.
Awesome agent. Brad took our property on and knowing he worked for a respected local agency made the process really easy. We had a sale in 6 days and no problems with anything Brad did or said. It was perfect. Highly recommend him and he's a champion bloke as well.
Brittany & Clare have been great to deal with! Huge thank you.
Brittany & Clare have been great to deal with! Huge thank you.
From the second I contacted Jonathan at Henzells I knew I was dealing with the right agent for our needs. Jonathan is approachable, professional, knowledgeable and above all, understands his clients. He went above and beyond with amazing photographs, and was always full of energy and enthusiasm. I would not hesitate in recommending Jonathan for your rental needs. He will be our agent of choice if our needs arise again. Thank you!
Great agent to do business with. Nadia has been fabulous in all that she has done for us. She has always returned calls, answered emails and gone that extra mile to find out information for us. In this instance we were buying a property. Her knowledge and approachable attitude went a long way in ensuring the buying process went smoothly. Thanks from the Maxted’s.
A Very Happy Seller. Nadia was great right from the initial point of contact. Her communication was always done professionally and in a timely manner and she obviously knew the market well because we had a contract signed in under a month of listing, and within the price range we originally discussed. Could not recommend Nadia highly enough, would definitely use her to sell another property. Very smooth process from start to finish.
Great Agent. Very pleased with the outcome.
Definitely recommend! Nadia was great, property sold quickly for the price we wanted. Would not hesitate to recommend to others.
Great Agent. Always available and quick to respond.
Fantastic Service. From the very first time we met Nadia, she has been prompt professional and kept us up to date right through the process of first inspection, offer, and then agreeing on a price and contract. A job well done and so professional service and excellent at keeping us up to date during the process.
Brilliant! Always happy to help, quick response even during holiday period when I was reluctant to email! Very helpful through the whole process! 5/5!
Diligent, Efficient, Honest and Reliable. Nadia worked very hard for this sale after 4 other agents had failed to deliver.
John was great to deal with. We had a few hurdles along the way, but he was never impatient and always happy to help.
We have known Jackie for some time and recently purchased a new home through her. We have purchased several homes in the past, but found that Jackie went above and beyond to support us on our journey through the purchase. Her easy going nature and honesty made the transition less stressful. I would have no hesitation in recommending Jackie.
This property was never going to be easy for us to part with, but Debra turned out to be a great choice to manage the sale. Relaxed and friendly at all times, but with the experience and professionalism to keep everything on track.
I feel the agents and owners were excellent. I don't think you need improvement.
Thanks so much, I would like to take this opportunity to thank yourself and the owners. I have to say I found renting through you so easy and trouble free.
We are very happy with your and Henzells professional management of our property.
Debra's calm and friendly nature, years of experience and professional manner made her a pleasure to deal with throughout the process of buying our dream unit!
An energetic, professional, timely and extremely hardworking team. Henzell’s Commercial have sold out two projects totalling 40 units for us in the last 18 months both before completion of the developments. Paul, Jayden & Emily go out of their way to get our projects sold and leased. We would recommend selling and leasing with the Henzell’s Commercial team without hesitation.
Emily Wood is a very enthusiastic, conscientious and hardworking Property Manager. She successfully liaises between tenants and landlords being very fair on both sides. As we live in Melbourne, Emily keeps us informed about our Properties and always organises repairs very promptly.
Emily Wood does an exceptional job with the day to day running – fixing problems as they arise, rental payments up to date, and generally keeping our tenants happy. We would not consider using anyone else for our properties.
We would like to take this opportunity to thank Jonathan who has shown such professionalism and enthusiasm with every step of the leasing process. He was always pleasant to deal with.
Emily’s level of service to me as an owner and to the businesses in the shops, makes the whole commercial enterprise run smoothly with no fuss. Couldn’t recommend her more highly.
Emily Wood at Henzell's Caloundra managed my commercial property and was extremely prompt and efficient when dealing with all matters associated with my tenancy. A friendly and professional member of Henzell's team whose services I would highly recommend. Thankyou Emily.
I'd just like to send a thankyou to Henzells for their sponsorship of the Caloundra Golf Veterans game on Friday 5 April. I was very fortunate to win the A Grade competition and hence the monthly medal. We always appreciate community sponsorship and I'm looking forward to the end of year play offs.
Kyle's approach in handling the disposal of my late mother's property was to display sympathy, understanding and empathy when it came to dealing with several involved parties. He did a great job.
Kyle was very helpful and went out of his way to make our purchase go smoothly.
The service was consistently of the highest standard; communication was tops & I felt totally in the loop throughout the whole sale process, even following settlement of the unit. I was always given sound advice that clearly demonstrated that Henzells considered my best interests. The service was seamless in all stages from engagement to the sale itself, from all members of the team.
The entire process from beginning to end was conducted extremely professionally and stress free with lots of laughs along the way. Continually kept up to date with all information relating to open house, feedback, thoughts and ideas. Thank you Team, so very much appreciated.
At every interaction, I was pleasantly surprised by Brittany’s professionalism, helpfulness, knowledge and warm honest manner. I ended up purchasing a property the following week through another agency but it was this experience with Brittany that led my decision to offer the property management to Henzells.
I have dealt with Jonathan and again, I had nothing but a positive experience. He has been really pro-active, helpful and easy to communicate with when needed.
I have dealt with a multitude of real estate agencies as a renter, buyer and owner of tenanted properties and thus far I am very impressed and thankful with the service received thus far. It has left me with a really positive view of your business.
Excellent service from Michelle!! Thanks Michelle for everything. Also Mikaela!
Very impressed with the help and information given through the purchase and very friendly throughout.
Iain was extremely professional and helpful. He kept me very informed and went out of his way to make the whole process of buying and selling go smoothly. Thank you very much to Iain Simms.
Great agent - happy, positive attitude and great to work with.
Great agent, would thoroughly recommend. Born to sell.
We would recommend Brittany from Henzells Agency anytime. Bronko and myself found her above average during the whole process of purchasing our new property. Very professional and helpful. Thank you Brittany for making our purchase of our new home so easy.
What an absolute pleasure it has been to work with Iain and his team at Henzells to sell our beloved holiday home. I cannot recommend Iain more highly to sell your home! One open and two offers - what more can I say?
My husband and I had been looking for a house for quite a while. We wanted something around the Caloundra/Golden Beach area. We stopped to view a property that Henzells were selling in Golden Beach. This property was not suitable, but we got talking to Iain Simms, the agent representing Henzells, about what we were looking for. He suggested the property he was next going to show. When he told us the address we realised why we had not seen it, because the address was Pelican Waters. We were delighted with the property and put in an offer a couple of hours after viewing it. If it had not been for Iain, we would not have found the property. We did not like the isolation of Pelican Waters, but this house is on the edge of Golden Beach and ideal. We also want to say thank you for the great cooler filled with the WOW factor that we received with the keys to our new home. Thanks to Henzells and Iain Simms.
Clare was great!
Adam was great to work with. He was very friendly and approachable and went out of his way to accommodate us. He gave us helpful advice with regards to the property and negotiated a fair price. Thanks Adam!
Johnny was a pleasure to deal with. I highly recommend him.
We'd dealt with Clare Thompson as buyers. She had done an exceptionally great job in assisting us. Thank you Clare & Brittany!
I would like to thank you for all your help, as distance is proving to be a nightmare from my side in trying to get things done. Emily you have gone above and beyond and have saved me from so much grief and this is greatly appreciated.
My wife and I have always had success with Henzells Agency so when we needed to sell our home in Little Mountain we called sales manager, Kyle Davies. Kyle kindly allocated our sale to Adam Wooldrage. Adam was extremely professional and offered good considered advice as to price and sale enhancements. We took his advice on board and we were rewarded with a quick and trouble free sale. Thanks again Kyle for recommending Adam and well done Adam.
Iain and Kyle were great at assisting me with the sale of my property.
Both Iain and Kyle were good to deal with, pleasant guys and helpful.
Good agency and John is an excellent agent!
We have recently purchased a home in Little Mountain, and would highly recommend Adam Wooldrage, he is knowledgeable of the area and went above and beyond in order to get us the best deal. He kept us in the loop throughout the negotiation process and right through to settlement.
I contacted Adam Wooldrage to appraise my rental property in Little Mountain, he took photos and reported back to me with the bad news in regards to where the property would sit in the market if sold as is. Adam recommended I perform property repairs plus garden maintenance prior to listing for sale. He suggested I could then achieve up to 10% more on the sale price, I did my side of the deal and Adam did his by getting top price for me.
I have recently sold an investment property on the Sunshine Coast and used Adam Wooldrage as my local agent, he was knowledgeable, informative and down to earth in his approach. I was given good advice on how to approach the sale and kept informed throughout the process, as an out of town seller it is important to have someone you can trust.
We have recently purchased an investment property through Adam Wooldrage at Henzells, and found him to be great to work with. Adam was able to work as conduit between ourselves and the seller when some major concerns arose out of the building and pest inspection. Rather than giving up on the contract he communicated with all parties and kept the sale together.
Adam’s ability to get an offer at the first open home was beyond my expectations. He negotiated the buyers up by a considerable sum over a hard fought 7 days and achieved a great price for my home. If you’re looking for a reputable company and likeable agent who works hard and gets results give Adam a call.
I give you a 9 out of 10, because 10 is perfect and nobody except for John Eales is perfect!
Jackie was absolutely marvelous from start to finish. Very professional and with a sound knowledge of the local market - I will have no hesitation in recommending Jackie to anyone. Tickety-boo, this girl knows her onions!
The team at Henzells in Caloundra are very professional and friendly. Jonathan from the Henzells team approached us about our investment property and we felt very comfortable with him and changed our management agent to Henzells. It was a smooth transition and we experienced very good service from him and the leasing consultant, Michelle. Thank you so much and keep up the good work guys!
I would highly recommend Adam Wooldrage when it comes to any Real Estate needs, he is honest, reliable and what’s more he gets results. His ability to keep us in the loop, listen to our needs and negotiate a deal were admirable. If you’re buying or selling, do yourself a favour and give him a call.
Great team, very friendly and helpful. Had my property leased in no time at all.
We cannot speak more highly of Clare – she kept in constant touch with us during the contract negotiations and was always there to offer advice and assistance.
I'd like to just say what a pleasure it has been to deal with you throughout - you've been extremely professional and most helpful any time I have sought your assistance - greatly appreciated.
Very happy with the service provided by Henzells, paticularly Jayden Mobbs and Kyle Davies. Communication wnd responsiveness to client needs was top shelf!
Thanks guys I have always known Henzells are the company others have to live up to, having had holiday bookings through your company for over 20 years with the best service. CONGRATULATIONS, Ray Healy.
Highly recommend Jayden! He came to appraise our property this week and my partner and myself were more than impressed with his knowledge of the area and the portfolio he developed for us. Will definitely be going to Jayden when we sell/buy in the future!
Wow! I have never met a more down to earth and knowledgeable real estate agent who goes out of their way to help you like Jayden does. Your a legend mate. Absolutely recommend! 10/10. Thanks Jayden.
Thanks for your time Jayden, communication has been fantastic, it’s great to have someone that calls when they say and show up! Thanks for assisting us with our enquiries, we really appreciate it.
Jayden responded to our request for a house appraisal knowing we are not in the market to sell, rather just an idea of where we stand with our property at the moment. He was very knowledgeable in regards to my enquiries and of our local area. I would highly recommend him to anyone looking for similar or even to sell their property. I know come the time we ever do sell I would be sure to call on him again. Thank You Jayden.
Jayden was professional and down to earth. He made me feel like I could ask him anything and he would give me a genuine answer with a smile. I would highly recommend him. Thank you Jayden.
Excellent customer service! Very professional, honest and fabulous to deal with.
This is the second time within twelve months we have used John Boyle to sell Houses. He listens, is very patient, and almost always meets appointment times with plenty of time to spare. I would recommend this personable man to any person wanting to not only list their house with a reputable agent, but with someone who genuinely cares that you achieve the target price you are seeking.
Kyle was very good helping us understand about selling our house. The photos were good also, thank you.
We thought Iain Simms was fantastic couldn't do enough for us. He took our situation to heart and was very helpful and considerate. Our little holiday home sold in 8 days.
This has been the best experience in buying a property we have ever had!
We purchased 904/38 Mahogany Drive from Iain and were so impressed with him that we asked him to act as our agent for the sale of 307/12 Otranto Avenue (which settled yesterday). Both my wife and I were extremely impressed by the service provided by Iain during both these transactions. His communication with us was fantastic, even on public holidays and after hours. The advice he provided throughout the purchase and sales process was excellent and assisted us in making decisions. At no time did we feel pressured by Iain to up our offer on the purchase or drop our price on the sale; extremely professional in our opinions. Iain is a credit to Henzells and projects a very good image of the company. You are extremely fortunate to have him on your sales team. Future purchases or sales will definitely be through Henzells and we would most certainly be insisting on Iain as our agent. Regards, S & K Patrick.
Jayden is a genuine, keen and motivated agent. His communication is excellent and he is highly responsive to vendor expectations. I would have no hesitation in recommending him to vendors as he is always positive and supportive.
Keep up the great work and thank you for your services. It’s a pleasure working with genuine and professional people.
I found the experience with Brittany to be excellent. Brittany’s manner, knowledge and professionalism made the process very easy.
Very helpful, respectful, dependable and always willing to go the extra mile.
Very happy with the service John provided. He got us the house we wanted for the right price. Everything went smoothly and communication from John was always great. I wouldn't hesitate to recommend him.
John has been very supportive throughout the whole buying process. He's professional, proactive, and always quick to answer any questions. He's very knowledgable on the local market as well as the ins and outs of buying/selling - you always feel like you're in good hands!
When my father passed away, I was left the task of finding a suitable agent to market our family home. After researching the local Real Estate businesses, I came across Iain and felt confident that he was the right person to sell our property. His empathy, professionalism and understanding was outstanding. He had multiple offers on our home within one week and negotiated the sale to completion in a most outstanding way. I can not recommend Iain Simms more highly as the Real Estate agent of choice for selling real estate in the Caloundra area. Once again, thank you Iain.
Iain Simms - very informed, polite and professional. Great to work with Iain whose quiet manner was very reassuring.
All the Henzell staff have been fabulous during the entire time I’ve been renting (9 years) and I will definitely be in touch when I get back late January to organise a new place. I cannot recommend you all highly enough!!
Communication skills were excellent. Made the whole process stress free. Thanks mate 👍
Eric was great in helping us purchase our first home. He was professional, honest, hard working and really amazing to work with. He makes you feel really comfortable and confident during the whole process and we’re so thankful that he was the agent who had this listing! We 100% recommend Eric.
We were very pleased with our dealings with Iain. He was a very informed organised polite and friendly agent to deal with.
Iain was client focused when first engaging with me. He listened closely, reflected the language I was using, understood my needs and concerns and systematically developed a marketing strategy with me to address these needs and concerns. Iain was very well informed on the markets and solutions focused. Iain’s interpersonal skills are of a very high standard. His relaxed yet focused manner installs confidence. I found him to be very professional, polite, informed and reassuring. His “can do” attitude, the follow up calls and realistic expectations made the whole process dignified and enjoyable.
We found Iain Simms a very helpful and competent agent when he assisted us buying our home. He answered our many questions and helped us negotiate a deal satisfactory to us. When he was required to do some further research on some issues, he attended to these quickly and responded in a timely manner.
I want to thank you for everything you have done managing the property for 10 years, first as a holiday rental then long-term leasing. You have done a magnificent job with consistently high standards of service. The consistency of your high service has been very impressive, so thank you to all of your team.
We thank Suzanne for her patience and understanding through the process of the purchase of our house. We understand that workplaces can get busy but Suzanne always kept us up to date of the process to be successful in the purchase.
Dear Henzells agent sales manager, I am writing this to you to acknowledge your wonderful staff. Last August 2017 while on holiday my husband and I decided that we wanted to live in Qld as the weather was better for our health, we lived in Victoria and the winters are not good! We loved the Caloundra area and came across Pelican Waters. The wonderful land consultant agent for your company we saw was Jackie Dalton. We cannot praise her enough. After discussing what our requirements were nothing seemed too much for her, she was able to organise us to see a duplex which we were interested in. We haven't felt this comfortable with a sales rep in a long time. We decided to buy a single story duplex at lot 230 Maclamond Drive, Pelican Waters. We put down a deposit and signed contracts, we then went back to Victoria to sell our home. Every time we had a query, Jackie never failed to get back to us promptly. We moved up here in mid March 18 and informed Jackie we were available if needed. Jackie arranged for us to meet with the builder at our request and we were offered early possession, as the settlement date from the builder couldn't be until end of July 18. We accepted the offer and moved in on 19th May 18. We have had a few issues but Jackie has and is addressing these with the builder. My husband Peter and I have never meet a sales agent like Jackie and we feel you need to know what a treasure you have in her. We have moved 5 times in our life. We would not hesitate in using your agency again if we have to sell in the future. All our kind regards, Peter and Christine Childs at unit 2 /30 Maclamond Drive, Pelican Waters 4551.
A huge “thank you” to all involved in organising the “Oceans 8” movie fundraiser for Dove Cottage at Caloundra cinema last night. We thoroughly enjoyed the movie, bubbles and food and very much appreciate your fundraising efforts for a deserving cause. Kind regards, Janette & Trevor Tomkins
Jackie is a highly effective agent in that she relates well to clients and facilitates constructive negotiations that benefit both parties. She has a pleasant manner and is easy to deal with. She is prepared to answer queries and find out information about a property requested by a prospective buyer. She works hard to close the deal.
Founded in 1935, Henzells Agency is today an independent real estate corporation and one of the most respected companies on the Sunshine Coast. Roy Henzell Senior first established Henzells Agency.