What People Are Saying

See what others say about Henzells Agency.

Morgan is excellent at her job and we felt that she took on all our needs from start to finish. We couldn’t recommend her enough.

K McFadyen

Mikaela was very helpful & very professional in her attitude. 

M Duggan

I would recommend Adam to anyone as he was great to deal with. 

S Duffy

10 out of 10 would recommend my sales agent, Morgan Bonanno, to my closest friends and family. She has made our first purchasing of land so amazing and memorable. We could never thank her enough. 

R Paul

Morgan has been great all the way through and we appreciated the information that was provided.

H Howell

Morgan has been fantastic. Very honest, professional and a very nice person to deal with. Lovely to deal with someone so genuine.

W Moodie

The help you provide continues to be invaluable for me. I greatly appreciate your support and wonderful service.

Barry

I would like to thank you for your complete professionalism and being a great person to deal with right from the first day.

Brian

We are so happy that we listed and sold our property through Henzells. It was a seamless process from start to finish. Also your rental department went above and beyond when we had to change rental agencies for a very short period. Our old rental manager dropped us like hotcakes when we said we were listing our property for sale with someone else. 

P & M Lobegeier

Thanks to you as well for being an excellent property manager. We’ve never had an issue with Henzells, the tenants you have proposed have always been excellent.  

B Homewood

Paul Bell was very responsive, easy to work with and showed great depth of knowledge. It was our first commercial transaction and he made the process very easy for us. I would happily recommend him to anyone. 

J McCarthy

We appreciated Iain's expertise and his professional and excellent attention to detail, and his friendly manner. 

Anonymous

The visit went well and they spoke very highly of you and how professional you are, which is very true. 

M Paxevanos

I’ve known about Henzells for many years. Service from Eric was very good. I can’t fault his before and or after service. I’d happily refer friends and family to Eric.  

D Knight

Both Brittany and Clare are an asset to your business - very friendly, caring and professional. Very appreciative and happy with their service. 

J & N Kindt

Great business to deal with. Laura was super helpful and I couldn't recommend you all enough. 

K Smith

We can't thank you enough for our wonderful experience with Henzells. 

Crystelle

I wanted to thank you and the team at Henzells for being such a wonderful property manager and real estate to deal with.

J Lucas

If and when we are ready to rent it again it will most definitely be with you guys. Your communication and management have been second to none. Thanks for all your help.  

M Graham

We could not fault the service we received from Clare. She went above and beyond in some challenging circumstances, her communication was excellent and she achieved higher than expected with our sale price. Would recommend her to anyone looking to sell in the area.

Tanya has been our property manager for almost 5 years now. She is irreplaceable!

F Francis

We just want to take a minute to acknowledge your accommodation staff team member, Michele Kelly. We have had a very unforeseen difficult situation arise, which has prevented us from being able to take up an accommodation booking that we had at Unit 2 Pandanus Shores. Although we had exceeded the booking cancellations policy, Michele supported us with a request to the owners that we could postpone the accommodation to later date to be determined rather than losing our funds. This was a huge relief for us at this time. More than you can imagine. We understand that the last 18 months have been extremely difficult for your industry however with staff on board like Michele there is no doubt you will survive; she truly has shown compassion on behalf of you and your company.   

B & D Munro

Morgan provided us with professional, prompt service. Her in depth knowledge and friendly manner made for an easy buying experience. 

D O'Shannessy

Iain is an absolute stand out professional in his field. I had absolute confidence in him in all my dealings, and his level headed, pragmatic approach to the process made every part of the sale of my property a breeze. In 30 years of buying and selling property I can honestly say, he is by far the best at what he does. I have absolutely no reservations about recommending him to anyone looking to buy or sell in the Sunshine Coast market. He is an absolute pleasure to deal with!  

R Swift

We found Brad to be a refreshingly straight-talking, open agent, none of the hyperbole often found in this industry. Although he was clearly working to get the best results for the vendor, as we would want if we were selling, he was supportive of us as buyers in working to get the sale completed. He was helpful in addressing any concerns we had and responded promptly to all communication. His knowledge of the local market was evident and appreciated. Very happy to recommend Brad.

R Baker

Iain's professional integrity and genuine warmth guided us through what could have been a daunting process when selling our mother's house. His regular updates and his confident determination to obtain an agreeable price, even under difficult circumstances, was inspirational. His knowledge of the market and his intuitive grasp of our needs were exceptional. He was always a pleasure to work with, and we highly recommend him to any prospective sellers or buyers.

C Kidu

Iain was the consummate real estate professional. He explained the process very well, kept us informed and the experience of selling our property was seamless and stress free. We can’t recommend Iain highly enough.  

K Contoleon

I met Iain Simms of Henzells when viewing open houses at Golden Beach. As I was immediately impressed by his confidence, open friendliness and realistic presentation of those houses, my sisters and I asked him to be our agent when my mother’s house - a difficult proposition - had to be sold. Iain immediately earned our trust with his optimistic perseverance, his timely communication and hard work. His professionalism is of the highest order. Thank you Iain for making the sale so easy for us.

P Millwater

Iain's knowledge of the market was fantastic and his communication was exceptional.

W Rowlands

We were very impressed that Iain remembered us and our property requirements from 6 months earlier. His property recommendation was perfect and met our expectations. He kept us up to date and informed at every stage. Henzells has a great asset in Iain.

M Beven

Always took my calls. Always got back to me with information in good time. Fair to both sides of the sale.

E Easton

Iain was fantastic in selling our place within a week. He kept in touch every step of the way and his advice and knowledge enabled us to get a much higher price than we imagined. I would strongly recommend anyone to use Iain to sell their property.

P Pfeffer

From our initial contact with Iain, we were immediately impressed with his professionalism, responsiveness and service. Whilst we were interested in purchasing a property, we recognised and admired his loyalty and advocacy for his vendors. However, he treated us as purchasers with total respect, and managed the negotiation processes with great skill and diplomacy. We have absolutely no hesitation in recommending Iain as an agent of the vendors or the purchasers.

B Adams

With the current market for properties of this type, it wasn't an easy sale. Iain worked consistently and with the utmost professionalism in order to get a successful outcome. His knowledge of the market, down-to-earth and genuine manner, and hard work means I would happily sell or buy using his services again.

Y Harris

Iain has a very good understanding of the local market. He offered very professional advice and was prepared to pursue a variety of sales strategies. Iain is very genuine and honest.

G Smith

We have used Iain on three occasions, twice for selling and once for purchase. The service provided by Iain is second to none, he is extremely professional and reliable. His advice and communication during the selling and purchasing process is fantastic, you never have to chase him for information; if he says he will do something or get back to you he does. We cannot recommend Iain highly enough and will definitely be using him for any future purchases or sales.

S Patrick

Iain had great knowledge of the area and who to market to. Made a difficult family time of selling a breeze. Constantly kept us informed of the progress without inundation of calls. Highly recommend for all real estate requirements on the Sunshine Coast.  

I Brook

I would like to thank Brad for being an amazing agent. He made everything so easy, not to mention he got a great price for my property. I would thank him personally but I want everyone to know how happy I am. 

K Anderson

I felt Adam and the team offered us a great level of service and I would use him in the future if selling. 

A Hallmond

When things settle down and I return I sure hope you will be my property manager. I will be looking for you especially and properties you are renting as you have been the most wonderful property manager. Thank you Tanya for all the pleasant times we have met. My days ahead are so extremely busy I wanted to take the time to say how much I appreciate you and all you have done over my tenancy.

M Higgins

Tanya is great and Henzells is awesome. Please give her a hug, she’s a dream. 

J Conway

We appreciate your management of our property and especially assistance over the last few difficult months. This will sadly end our over 20 year association with Henzells as managers of our rental property.

J Moynihan

Thank you Julie for being great property managers. 

D Kenny

Throughout our interactions with Morgan, which ranged from initially walking into the sales office, guiding us through the various stages in the purchase process and getting involved with facilitating settlement, Morgan has been fantastic.  Easily 11 out of 10.  She has always responded to telephone calls and messages left - without fail. Morgan has been very supportive guiding us through the various pre-purchase and purchase stages, providing advice and support.  She remained involved throughout each stage of the process and invested in our "purchase journey"; personally intervening when she thought it necessary. You could tell how personally joyful she was when we successfully settled, which just added to the whole positive vibe of the process.

S Mitchell

We were first time buyers, had prior approval and had been looking for a property for a while. In the current market other agents were all about the highest offer but Darren listened to us, what we could offer and required then matched us to the sellers needs.  Having experienced other agents self serving approach, Darren & Henzells were a breath of fresh air. Darren is personable, listens and genuinely cares.  Darren will always have our business and we would recommend him to anyone. We can’t thank him enough.   

C & T Hill

Tanya responded in a very timely and professional manner. She was very helpful when extra information was needed. I would most definitely rent through Henzells again and could not find a fault with their services.

G Wills

Morgan was excellent. Explained things perfectly, kept in touch. One of the best agents I have ever dealt with.

C Dawson

Brad took his time to show us over the property we purchased. He was in no rush to get us out and move on with other clients on another property. Every question we had with the property he had no trouble giving us the answer and if he did not know the answer he would quickly get back with it. It was a pleasure going through the process of buying our property with Brad at our side from start to end and for this we thank him very much.

N Bredhauer

This is the second occasion that Iain has assisted me in selling a house in Caloundra. He is very professional and has very good knowledge of the local market. 

K Allan

Morgan is professional, helpful and responded in a timely manner to any questions we asked throughout the whole process of purchasing our block at Navigators, Pelican Waters.

A & C Toms

Morgan and the team were very good to deal with throughout the transaction. Provided good information and discussion. Always felt we were being treated fairly during what was effectively a tender process. Once successful, things moved quickly and exactly as they should have. No issues and all good.  

A & T Bilton

The whole experience from start to finish is personal. We understand that the staff at Henzells must deal with hundreds of people. Yet when we had contact, or a question, it was personal. Both Rebecca and myself have nothing other than praise for the whole process. Thank you all from the person that answers the phone, completes the admin to the sales and management team. We felt that at each stage we were your most important client. 

D Love

Professional in all respects. Helpful and considerate and encouraging when we were doubting. An asset to Henzells Agency. An honest and forthright gentleman. 

R Corbett

Thank you Tanya for all your help over the years. Henzells have given us outstanding service from the initial buy, rental and reselling. They have made the journey really great.

M & Y Williams

Brad was an excellent real estate agent who responded quickly and efficiently with our requests and concerns and more importantly was able to secure a record price for our house in Pelican Waters.

L Grealy

I was wanting to leave a thank you in the review section for your Leasing Consultant Laura who was so supportive, patient and helpful this past week. It would have been lovely to have been able to rent through you guys because of her kindness and professionalism, however we got an offer close to home. You won't be forgotten when we think about purchasing our own place again maybe next year. Thanks again Laura. 

D Kirkwood

We found Brad Judd to be very pleasant and easy to deal with, was a great help to us and pleased to recommend him to anyone whether buying or selling. 

D & A Cleal

You have no idea of the stress and relief we felt through this process. I can't thank you guys enough for helping us find something else. Thank you!

LA Meyer

Clare and Brittany were excellent. They made the whole selling process easy for us. They are a credit to Henzells. Thank you.

I Barsby

Eric helped us to sell our parents house during a particularly difficult time. He was a great communicator and tailored a sales strategy that not only achieved a great price and outcome but also minimised the stress of selling for our parents. In particular we admired his patience, and the way he treated our parents with respect and dignity. His communication with us was exemplary through the whole process from negotiating, to determining a sales strategy that caused as little stress as possible, to the final sale and beyond. Eric not only has experience and knows his market and works hard for his clients, but he is also an agent with heart. Eric achieved a great result for us and we highly recommend him.

S Abraham

Just like to say a big thank you for everything over the last years of renting through you guys. You have been an awesome property manager and I’m kind of sad it’s ending but happy for all the right reasons. I appreciate your kindness and understanding with everything and wish you all the best.

M Antrobus

Can we just make special mention and thanks to Brittany McCurdy! She has been absolutely a pleasure to deal with purchasing this property. Brittany is an asset to Henzells and has made the purchase of this property a great experience. We will be recommending Brittany/Henzells to all our friends, family and co-workers for future sales or purchase.

J Quinn

Thank you guys for doing such an awesome job managing our property for us.

S Jenkins

Excellent work all round, exceptionally easy and straight forward to deal with!

J & M Cragg

Henzells just sold my home hassle free by great salesman Iain Simms. I cannot praise him enough as he made things so easy and was always there to answer any questions we had. Many thanks for making a hard time so easy. We would recommend Iain to anyone as he is an asset to the real estate business.

S Frisby

I can't recommend Iain highly enough. It was not an easy sale (on a number of levels) and he was supportive and incredibly professional.

Y Ali

Heart felt thanks to Mikaela, Michelle and all the front office staff for the positive impact on our Caloundra lives. There was an amazing sense of relief when we moved in here 3 months ago. Today you have provided permanency and a feeling of belonging. 

B Mead

Thank you Darren. You did a superb job under difficult circumstances!

O & V Lange

Thanks for your fantastic service over the years and more years to come!

M Songsmith

Thank you for all you have done. You've made everything run so smoothly and are a very professional team. 

K & R Parton

We just want to let you know that we are so pleased that we made the decision to change management companies from another local agency to Henzells / Accom Caloundra.  Danielle Smithson is very proactive in her approach to marketing our unit in Kings Beach. We have absolute peace of mind knowing that Danielle is always looking for ways to increase the unit’s profile in the market and therefore our return on investment.  Whilst Danielle is obviously very busy, she always find time to respond to our many questions. This is very important to us as new investors in Short Term / Holiday letting.  We would recommend Danielle and Accom Caloundra to any Property Owner looking for a team to manage their investment. 

B Freeman

Morgan was so helpful throughout this process. Buying a show home was obviously more complicated than buying a lot of land. Morgan guided us through the process and helped in bringing the parties together to get all the documents executed and queries answered / finalised. Great service from start to completion.

P McArdle & M Haigh

Iain has a very good understanding of the local market. He offered very professional advice and was prepared to pursue a variety of sales strategies. Iain is very genuine and honest.

Locals told us he was the best. 10 and 10. 

J Dewar

We knew Brad before he started working for Henzells. We loved the manner in which he handled the sale and would recommend him to anyone who asks us about selling their home. 

P Gaynor

The service provided by Henzells has been fantastic. This is the third time we have used Henzells, with Iain Simms, and each time we have been extremely happy with the service provided. Iain is the complete professional, reliable, punctual, trustworthy and a great communicator providing excellent advice and responses to queries. The support staff at the Caloundra office have also provided excellent service and have responded promptly to any emailed enquiries we have had. Altogether a great experience during what can be a stressful time, we would use no other agency for selling our property should we do so in the future.

S Patrick

We have met a few agents in the past and found Iain by far to be one of the best we have dealt with. His market knowledge, his communication and his overall professional approach was outstanding. After selling our house with Iain in order to buy our next family home we intend to stay in for some time and raise our family, we have every faith that Iain will do his very best for us in what is a very trying market for buyers. Thank you Iain, we look forward to working with you again soon.

S Leonard

Thank you Julie for your professional management and assistance during the past few years. 

J Taylor

Adam was excellent throughout the whole process. Very friendly, flexible with viewings and liaising with the vendors, and knowledgeable about the market. You won't get better.

P & M Muldowney

I will certainly call on your team again if I need managers. It has been a fantastic experience. 

J Bradley

You've been great to work with this year and manage the property.

J Bell

Iain was excellent in all regards. Very thorough and personable. No matter too small to action.

M Heironymus

We have recommended Iain to a number of our associates as the go-to real estate person for his approachable attitude, his honesty, his discretion, and for keeping us informed. He has gone above and beyond during our protracted settlement. A gentleman through and through. A credit to Henzells. 

C & J Hayward

Just taking this opportunity to thank you for your work as our managing agents over this unusual year. 

L & D Dempsey

Iain's professionalism and genuine warmth made the experience of purchasing through Henzells a seamless process. I thoroughly recommend Iain as an agent who cares about his clients. He offered support and guidance every step of the way.

M Huigens

We wish to record our appreciation for the advice and assistance afforded us by Iain during the listing, sale and ownership of the property at Golden Beach. We chose Henzells Agency as our preferred agency as you sponsor local golf. We were delighted Iain agreed to act on our behalf. All aspects were well organised and managed professionally. Certainly relieving many of our worries and concerns.

D Bishop

Eric was understanding and supportive of our wants for our future home. He used his strong communication and customer service skills to find us a place that met our criteria. He went above and beyond to support us through the entire sale process. His many years in the industry are evident through his networks and excellent knowledge of the local Sunshine Coast real estate industry. We are now living in our dream home and are thrilled! We would highly recommend Eric to family and friends. 

J Watson & A Fyffe

I would like to take this opportunity to thank you for the management of our property and the effort you have put in. We really appreciate it. 

L & V McCrea

It was a really nice experience renting through Henzells and having you as our property manager. You were always easy to deal with and efficient. 

J Rowell

Thank you for your assistance over the years. If I need a property manager in the future I will definitely give you a call. 

T Hunkin

Iain was totally understanding of my wishes and thoughts during this difficult transition. His help and advice was very much appreciated. Everything proceeded smoothly and calmly. I was extremely happy with the final result. He was a pleasure to work with and I would highly recommend Iain to anyone looking to buy or sell in the Caloundra area.

Vendor - Golden Beach

You are to be commended for your selection of tenants. During their tenancy, as members of the Body Corporate Committee and near neighbours, we have found them to be considerate and friendly tenants. 

M Williams

Iain was totally understanding of my wishes and thoughts during this difficult transition. His help and advice was very much appreciated. Everything proceeded smoothly and calmly. I was extremely happy with the final result. He was a pleasure to work with and I would highly recommend Iain to anyone looking to buy or sell in the Caloundra area.

H McDowell

Thank you for the professional service you have provided. 

S Wilkie

Thank you Darren for being such a professional person and for the amazing customer service you provided.

S Wilkie

Just letting you know that we are very happy with the way you handled our land sale. All of the staff we spoke to were very helpful. We would not hesitate to recommend Henzells to anyone.

L & J Stanchinotti

We have had nothing but a fantastic experience working with Darren. He has shown the utmost of professionalism throughout the entire process, even when dealing with an unfavourable caretaker. Darren has shown professional and experienced work ethics. We would not hesitate to recommend him to our family and friends and the community in the future. 

M Trinder & A Collett

We would like to thank Henzells Management Team for looking after our property for the last 4 years. For us it has been stress free so thank you very much. 

N & S Riley

I interviewed 3 local agents before deciding on Brittany. I chose her primarily because she was so enthusiastic about my property. If I'd been a buyer listening to her, I would have fallen in love with my property without even seeing it! But that wasn't the only reason. She also gave the highest suggested valuation of the 3 agents. I was a bit wary about that. Was it possible that she was overreaching? Well, it turns out that she wasn't. A formal valuation pegged the value of the unit exactly in the same ballpark that Brittany had suggested. Throughout the selling process, she has been a delight to deal with. Her level of communication has been perfect. She's kept me in the loop and I've never had to chase her, and I have always felt she's promoted my property as if it were her own. This alone has left me extremely impressed with her. But to top it all off, I received 3 offers from the first open home, and a sale price that was above even the valuation price and which exceeded both of our expectations. I've owned this property for 25 years, and it was an extremely difficult decision to part with it. A great outcome has made the process completely worthwhile, and it feels like a wonderful "energy exchange" for this magnificent waterfront unit. 

Artemis

We really appreciated your assistance, patience and support, and all of your efforts throughout the process. We have no hesitation in recommending you and Henzells Agency to anyone who is considering selling their property.

HENZELLS GROUP
Henzells Agency
Accom Caloundra
Pelcan Waters Foundation
Pelican Waters Caloundra