What People Are Saying

See what others say about Henzells Agency.

Iain recently facilitated the sale of a much loved family home. His patience in liaising with me over the 6 years since I inherited the home was greatly appreciated. He gently kept me informed of the market's movements and gave me great confidence and support in the move to sell. He is highly experienced in the Golden Beach area. He has a thorough knowledge of his business and is highly efficient but it is his relaxed and supportive manner which makes him an outstanding agent.

Golden Beach Seller

Firstly, I would like to say thank you Michelle for your patience and support as Kim and I waited for the Settlement of our new property. Henzells staff have been extremely helpful throughout this process and we would most definitely recommend your company to any prospective tenants. 

D. Moon

Our family first dealt with Henzells buying a house in Caloundra in the 1970’s. We would rate both Henzells and Sue Custance a 10. Sue was particularly wonderful to deal with and we would give her the highest endorsement. 

M & B Caitens

Iain's knowledge of the market is exceptional. Iain kept us up-to-date at all times, and delivered a great result.

Golden Beach Seller

I cannot speak more highly of Iain from Henzells Agency. His professional and friendly manner helped me very much during the successful sale of my unit in Golden Beach. I live interstate and Iain kept me fully informed and up to date with proceedings at all times. I have no hesitation in recommending Iain to anyone wishing to buy or sell a property.  

Golden Beach Seller

I had an amazing experience with Jonny! A super kind, caring, energetic soul who goes out of his way to check in and help you in the chaos that is real estate. Thank you for all your help Jonny, mega appreciated!  

Mark

Thank you for this advice. We really appreciate your support and service of our rental property over the past years. Wishing you well.  

Owner

You have been such a fabulous property manager, thank you for everything you have done for me and my lovely tenants.

Owner

Henzells provided a great purchasing experience. Their agent Clare was very professional in matters from start to settlement.

M Hampton

We have been incredibly happy with the effort you personally made but obviously there is tremendous competition in the holiday rental market and we would rather the steady income stream of permanent rental at this time. We are of course going to stay with Henzells and I will contact Jonathan this week to confirm the change. Thank you so much Danielle for the excellent management of our property. We would have no hesitation in recommending you to anyone looking for property management.   

Brett

We were very comfortable in appointing Clare & Brittany as our sales agent for the following reasons: * Very well presented and projected professionalism. * Up to speed with current market conditions. * Intimate knowledge of our building. * Answered all of our questions with confidence. * Quality feedback and opinion. The end result is testament to their professional no nonsense approach to their responsibilities.

L & M Lawlor

We found Iain to be courteous and prompt in every aspect of his dealings with us. He has a thorough understanding of the market, the most appropriate sales methods and always kept us informed of the progress from start to finish. He has a relaxed but informed manner and handled all matters with our tenants and ourselves very professionally.

K & L Webster

Clare and Brittany were amazing to deal with. This is the 3rd time we have used them and we wouldn’t use anyone else. They are both extremely professional!

M & K Falconer

Morgan is an asset to your business. She was extremely friendly, helpful and professional.

L Brindle

WOW, you truly have gone the extra mile - thank you!!! I honestly appreciate how much you have put into getting a tenant for this property. So appreciated. 

Carol

We felt very comfortable during our discussions and will happily put your name forward if we hear of anyone thinking of selling and will equally be very happy to come back to you when the time comes in the future.

D Amos

Sue was an excellent contact and sales person. She knew her stuff, was quick to email and/or call you back and always followed through with any commitment, on time. Her advice re the ballot process was very helpful and we ended up securing the block we wanted. Overall would highly recommend Sue and Henzells, first class.

M Kitcher

Just wanted to say thank you for all you did for us selling our home. You're very professional and we would highly recommend you to our family and friends. 

P & J Taperra

Clare and Brittany were amazing to work with. They really cared about how we felt and were readily and happily available to us any time of day and night. We would highly recommend them to anyone selling or buying without a doubt.

S Cowan & C Murphy

Morgan is excellent at her job and we felt that she took on all our needs from start to finish. We couldn’t recommend her enough.

K McFadyen

Mikaela was very helpful & very professional in her attitude. 

M Duggan

I would recommend Adam to anyone as he was great to deal with. 

S Duffy

10 out of 10 would recommend my sales agent, Morgan Bonanno, to my closest friends and family. She has made our first purchasing of land so amazing and memorable. We could never thank her enough. 

R Paul

Morgan has been great all the way through and we appreciated the information that was provided.

H Howell

Morgan has been fantastic. Very honest, professional and a very nice person to deal with. Lovely to deal with someone so genuine.

W Moodie

The help you provide continues to be invaluable for me. I greatly appreciate your support and wonderful service.

Barry

I would like to thank you for your complete professionalism and being a great person to deal with right from the first day.

Brian

We are so happy that we listed and sold our property through Henzells. It was a seamless process from start to finish. Also your rental department went above and beyond when we had to change rental agencies for a very short period. Our old rental manager dropped us like hotcakes when we said we were listing our property for sale with someone else. 

P & M Lobegeier

Thanks to you as well for being an excellent property manager. We’ve never had an issue with Henzells, the tenants you have proposed have always been excellent.  

B Homewood

Paul Bell was very responsive, easy to work with and showed great depth of knowledge. It was our first commercial transaction and he made the process very easy for us. I would happily recommend him to anyone. 

J McCarthy

We appreciated Iain's expertise and his professional and excellent attention to detail, and his friendly manner. 

Anonymous

The visit went well and they spoke very highly of you and how professional you are, which is very true. 

M Paxevanos

I’ve known about Henzells for many years. Service from Eric was very good. I can’t fault his before and or after service. I’d happily refer friends and family to Eric.  

D Knight

Both Brittany and Clare are an asset to your business - very friendly, caring and professional. Very appreciative and happy with their service. 

J & N Kindt

We were finding it hard to get into the market in the current climate but Clare and Brittany went above and beyond to source a property that suited our every need. Communication with updates and her great work in sending videos and photos of the area helped us make the decision to buy the property site unseen.

K Green

Great business to deal with. Laura was super helpful and I couldn't recommend you all enough. 

K Smith

We can't thank you enough for our wonderful experience with Henzells. 

Crystelle

I wanted to thank you and the team at Henzells for being such a wonderful property manager and real estate to deal with.

J Lucas

If and when we are ready to rent it again it will most definitely be with you guys. Your communication and management have been second to none. Thanks for all your help.  

M Graham

We could not fault the service we received from Clare. She went above and beyond in some challenging circumstances, her communication was excellent and she achieved higher than expected with our sale price. Would recommend her to anyone looking to sell in the area.

Brittany and Clare did an awesome job selling our property! They are very professional, with excellent customer service. We would highly recommend Brittany and Clare who exceeded our expectation. Wishing them every success in there future.  

G & K Bryant

Tanya has been our property manager for almost 5 years now. She is irreplaceable!

F Francis

We just want to take a minute to acknowledge your accommodation staff team member, Michele Kelly. We have had a very unforeseen difficult situation arise, which has prevented us from being able to take up an accommodation booking that we had at Unit 2 Pandanus Shores. Although we had exceeded the booking cancellations policy, Michele supported us with a request to the owners that we could postpone the accommodation to later date to be determined rather than losing our funds. This was a huge relief for us at this time. More than you can imagine. We understand that the last 18 months have been extremely difficult for your industry however with staff on board like Michele there is no doubt you will survive; she truly has shown compassion on behalf of you and your company.   

B & D Munro

Morgan provided us with professional, prompt service. Her in depth knowledge and friendly manner made for an easy buying experience. 

D O'Shannessy

Iain is an absolute stand out professional in his field. I had absolute confidence in him in all my dealings, and his level headed, pragmatic approach to the process made every part of the sale of my property a breeze. In 30 years of buying and selling property I can honestly say, he is by far the best at what he does. I have absolutely no reservations about recommending him to anyone looking to buy or sell in the Sunshine Coast market. He is an absolute pleasure to deal with!  

R Swift

We found Brad to be a refreshingly straight-talking, open agent, none of the hyperbole often found in this industry. Although he was clearly working to get the best results for the vendor, as we would want if we were selling, he was supportive of us as buyers in working to get the sale completed. He was helpful in addressing any concerns we had and responded promptly to all communication. His knowledge of the local market was evident and appreciated. Very happy to recommend Brad.

R Baker

Iain's professional integrity and genuine warmth guided us through what could have been a daunting process when selling our mother's house. His regular updates and his confident determination to obtain an agreeable price, even under difficult circumstances, was inspirational. His knowledge of the market and his intuitive grasp of our needs were exceptional. He was always a pleasure to work with, and we highly recommend him to any prospective sellers or buyers.

C Kidu

Iain was the consummate real estate professional. He explained the process very well, kept us informed and the experience of selling our property was seamless and stress free. We can’t recommend Iain highly enough.  

K Contoleon

I met Iain Simms of Henzells when viewing open houses at Golden Beach. As I was immediately impressed by his confidence, open friendliness and realistic presentation of those houses, my sisters and I asked him to be our agent when my mother’s house - a difficult proposition - had to be sold. Iain immediately earned our trust with his optimistic perseverance, his timely communication and hard work. His professionalism is of the highest order. Thank you Iain for making the sale so easy for us.

P Millwater

Iain's knowledge of the market was fantastic and his communication was exceptional.

W Rowlands

We were very impressed that Iain remembered us and our property requirements from 6 months earlier. His property recommendation was perfect and met our expectations. He kept us up to date and informed at every stage. Henzells has a great asset in Iain.

M Beven

Always took my calls. Always got back to me with information in good time. Fair to both sides of the sale.

E Easton

Iain was fantastic in selling our place within a week. He kept in touch every step of the way and his advice and knowledge enabled us to get a much higher price than we imagined. I would strongly recommend anyone to use Iain to sell their property.

P Pfeffer

From our initial contact with Iain, we were immediately impressed with his professionalism, responsiveness and service. Whilst we were interested in purchasing a property, we recognised and admired his loyalty and advocacy for his vendors. However, he treated us as purchasers with total respect, and managed the negotiation processes with great skill and diplomacy. We have absolutely no hesitation in recommending Iain as an agent of the vendors or the purchasers.

B Adams

With the current market for properties of this type, it wasn't an easy sale. Iain worked consistently and with the utmost professionalism in order to get a successful outcome. His knowledge of the market, down-to-earth and genuine manner, and hard work means I would happily sell or buy using his services again.

Y Harris

Iain has a very good understanding of the local market. He offered very professional advice and was prepared to pursue a variety of sales strategies. Iain is very genuine and honest.

G Smith

We have used Iain on three occasions, twice for selling and once for purchase. The service provided by Iain is second to none, he is extremely professional and reliable. His advice and communication during the selling and purchasing process is fantastic, you never have to chase him for information; if he says he will do something or get back to you he does. We cannot recommend Iain highly enough and will definitely be using him for any future purchases or sales.

S Patrick

Iain had great knowledge of the area and who to market to. Made a difficult family time of selling a breeze. Constantly kept us informed of the progress without inundation of calls. Highly recommend for all real estate requirements on the Sunshine Coast.  

I Brook

I would like to thank Brad for being an amazing agent. He made everything so easy, not to mention he got a great price for my property. I would thank him personally but I want everyone to know how happy I am. 

K Anderson

I felt Adam and the team offered us a great level of service and I would use him in the future if selling. 

A Hallmond

When things settle down and I return I sure hope you will be my property manager. I will be looking for you especially and properties you are renting as you have been the most wonderful property manager. Thank you Tanya for all the pleasant times we have met. My days ahead are so extremely busy I wanted to take the time to say how much I appreciate you and all you have done over my tenancy.

M Higgins

Clare and Brittany were highly professional - organised, knowledgeable regarding the current market, on time and quick to respond with all correspondence. Better than all of that however was their kind, considered and supportive manner. Clare and Britany are excellent real estate agents and we would happily use them again in the future - highly recommend.

J & M Richmond

Tanya is great and Henzells is awesome. Please give her a hug, she’s a dream. 

J Conway

We appreciate your management of our property and especially assistance over the last few difficult months. This will sadly end our over 20 year association with Henzells as managers of our rental property.

J Moynihan

Thank you Julie for being great property managers. 

D Kenny

Throughout our interactions with Morgan, which ranged from initially walking into the sales office, guiding us through the various stages in the purchase process and getting involved with facilitating settlement, Morgan has been fantastic.  Easily 11 out of 10.  She has always responded to telephone calls and messages left - without fail. Morgan has been very supportive guiding us through the various pre-purchase and purchase stages, providing advice and support.  She remained involved throughout each stage of the process and invested in our "purchase journey"; personally intervening when she thought it necessary. You could tell how personally joyful she was when we successfully settled, which just added to the whole positive vibe of the process.

S Mitchell

We were first time buyers, had prior approval and had been looking for a property for a while. In the current market other agents were all about the highest offer but Darren listened to us, what we could offer and required then matched us to the sellers needs.  Having experienced other agents self serving approach, Darren & Henzells were a breath of fresh air. Darren is personable, listens and genuinely cares.  Darren will always have our business and we would recommend him to anyone. We can’t thank him enough.   

C & T Hill

Tanya responded in a very timely and professional manner. She was very helpful when extra information was needed. I would most definitely rent through Henzells again and could not find a fault with their services.

G Wills

Morgan was excellent. Explained things perfectly, kept in touch. One of the best agents I have ever dealt with.

C Dawson

Brad took his time to show us over the property we purchased. He was in no rush to get us out and move on with other clients on another property. Every question we had with the property he had no trouble giving us the answer and if he did not know the answer he would quickly get back with it. It was a pleasure going through the process of buying our property with Brad at our side from start to end and for this we thank him very much.

N Bredhauer

This is the second occasion that Iain has assisted me in selling a house in Caloundra. He is very professional and has very good knowledge of the local market. 

K Allan

Morgan is professional, helpful and responded in a timely manner to any questions we asked throughout the whole process of purchasing our block at Navigators, Pelican Waters.

A & C Toms

Morgan and the team were very good to deal with throughout the transaction. Provided good information and discussion. Always felt we were being treated fairly during what was effectively a tender process. Once successful, things moved quickly and exactly as they should have. No issues and all good.  

A & T Bilton

The whole experience from start to finish is personal. We understand that the staff at Henzells must deal with hundreds of people. Yet when we had contact, or a question, it was personal. Both Rebecca and myself have nothing other than praise for the whole process. Thank you all from the person that answers the phone, completes the admin to the sales and management team. We felt that at each stage we were your most important client. 

D Love

Professional in all respects. Helpful and considerate and encouraging when we were doubting. An asset to Henzells Agency. An honest and forthright gentleman. 

R Corbett

Thank you Tanya for all your help over the years. Henzells have given us outstanding service from the initial buy, rental and reselling. They have made the journey really great.

M & Y Williams

Brad was an excellent real estate agent who responded quickly and efficiently with our requests and concerns and more importantly was able to secure a record price for our house in Pelican Waters.

L Grealy

I was wanting to leave a thank you in the review section for your Leasing Consultant Laura who was so supportive, patient and helpful this past week. It would have been lovely to have been able to rent through you guys because of her kindness and professionalism, however we got an offer close to home. You won't be forgotten when we think about purchasing our own place again maybe next year. Thanks again Laura. 

D Kirkwood

We found Brad Judd to be very pleasant and easy to deal with, was a great help to us and pleased to recommend him to anyone whether buying or selling. 

D & A Cleal

You have no idea of the stress and relief we felt through this process. I can't thank you guys enough for helping us find something else. Thank you!

LA Meyer

Clare and Brittany were excellent. They made the whole selling process easy for us. They are a credit to Henzells. Thank you.

I Barsby

Eric helped us to sell our parents house during a particularly difficult time. He was a great communicator and tailored a sales strategy that not only achieved a great price and outcome but also minimised the stress of selling for our parents. In particular we admired his patience, and the way he treated our parents with respect and dignity. His communication with us was exemplary through the whole process from negotiating, to determining a sales strategy that caused as little stress as possible, to the final sale and beyond. Eric not only has experience and knows his market and works hard for his clients, but he is also an agent with heart. Eric achieved a great result for us and we highly recommend him.

S Abraham

Just like to say a big thank you for everything over the last years of renting through you guys. You have been an awesome property manager and I’m kind of sad it’s ending but happy for all the right reasons. I appreciate your kindness and understanding with everything and wish you all the best.

M Antrobus

Can we just make special mention and thanks to Brittany McCurdy! She has been absolutely a pleasure to deal with purchasing this property. Brittany is an asset to Henzells and has made the purchase of this property a great experience. We will be recommending Brittany/Henzells to all our friends, family and co-workers for future sales or purchase.

J Quinn

Thank you guys for doing such an awesome job managing our property for us.

S Jenkins

Excellent work all round, exceptionally easy and straight forward to deal with!

J & M Cragg

Henzells just sold my home hassle free by great salesman Iain Simms. I cannot praise him enough as he made things so easy and was always there to answer any questions we had. Many thanks for making a hard time so easy. We would recommend Iain to anyone as he is an asset to the real estate business.

S Frisby

I can't recommend Iain highly enough. It was not an easy sale (on a number of levels) and he was supportive and incredibly professional.

Y Ali

Heart felt thanks to Mikaela, Michelle and all the front office staff for the positive impact on our Caloundra lives. There was an amazing sense of relief when we moved in here 3 months ago. Today you have provided permanency and a feeling of belonging. 

B Mead

Thank you Darren. You did a superb job under difficult circumstances!

O & V Lange

Thanks for your fantastic service over the years and more years to come!

M Songsmith

Thank you for all you have done. You've made everything run so smoothly and are a very professional team. 

K & R Parton

We just want to let you know that we are so pleased that we made the decision to change management companies from another local agency to Henzells / Accom Caloundra.  Danielle Smithson is very proactive in her approach to marketing our unit in Kings Beach. We have absolute peace of mind knowing that Danielle is always looking for ways to increase the unit’s profile in the market and therefore our return on investment.  Whilst Danielle is obviously very busy, she always find time to respond to our many questions. This is very important to us as new investors in Short Term / Holiday letting.  We would recommend Danielle and Accom Caloundra to any Property Owner looking for a team to manage their investment. 

B Freeman

Morgan was so helpful throughout this process. Buying a show home was obviously more complicated than buying a lot of land. Morgan guided us through the process and helped in bringing the parties together to get all the documents executed and queries answered / finalised. Great service from start to completion.

P McArdle & M Haigh

Iain has a very good understanding of the local market. He offered very professional advice and was prepared to pursue a variety of sales strategies. Iain is very genuine and honest.

Locals told us he was the best. 10 and 10. 

J Dewar

We knew Brad before he started working for Henzells. We loved the manner in which he handled the sale and would recommend him to anyone who asks us about selling their home. 

P Gaynor

The service provided by Henzells has been fantastic. This is the third time we have used Henzells, with Iain Simms, and each time we have been extremely happy with the service provided. Iain is the complete professional, reliable, punctual, trustworthy and a great communicator providing excellent advice and responses to queries. The support staff at the Caloundra office have also provided excellent service and have responded promptly to any emailed enquiries we have had. Altogether a great experience during what can be a stressful time, we would use no other agency for selling our property should we do so in the future.

S Patrick

We have met a few agents in the past and found Iain by far to be one of the best we have dealt with. His market knowledge, his communication and his overall professional approach was outstanding. After selling our house with Iain in order to buy our next family home we intend to stay in for some time and raise our family, we have every faith that Iain will do his very best for us in what is a very trying market for buyers. Thank you Iain, we look forward to working with you again soon.

S Leonard

Thank you Julie for your professional management and assistance during the past few years. 

HENZELLS GROUP
Henzells Agency
Accom Caloundra
Pelcan Waters Foundation
Pelican Waters Caloundra