Landlord Information

What you need to know

Looking to make the most from an investment property? Quality management can bring you peace of mind and ensure your investment performs at its peak.

Tenant Selection

To ensure you gain the best possible tenants our rigorous selection process fully investigates the past and current employment details, rental history, financial and identification details of applicants.


Prior to a tenant moving in we rigorously assess your property and provide a detailed report of its condition. General inspections are then conducted up to four times a year and can be attended by you or a nominated representative. An annual report advises you of the state of your property, how well the tenant is maintaining it and what repairs are required. Dependent on your requirements, photographic and video records can also be maintained. We can also arrange annual building and pest inspections on your behalf.


Our preferred method of payment is direct debit. Through our management software we gain immediate notification of overdue amounts and act quickly to ensure payment.


Disputes with tenants are uncommon and are generally expediently resolved by our property management team. Should a satisfactory result not be gained through negotiation, the Property Manager applies for a Residential Tenancy Tribunal hearing, at which we are able to prepare a case to represent the landlord’s interests.

Maximising Returns

Maximising the returns of your investment is one of Henzells Agency’s key priorities. We regularly assess the rental prices of properties, taking into consideration factors including market conditions and the quality of the tenants. We also provide advice regarding potential improvements to your property and keep you regularly updated with what’s happening in the real estate market.

Why choose Henzells Agency?

An investment property is a valuable asset and should be managed accordingly. At Henzells Agency we look after your property as if it were our own. Our skilled property management team is resourced to give every property the attention it deserves, whether it is a small unit, executive home or commercial property.

Each of our landlords benefits from the experience of a personal property manager who provides astute advice on the state of the market and how to take advantage of changing conditions. Professional, wide reaching marketing ensures your property is never vacant for long, stringent selection methods deliver the best tenants, and accurate regular reporting helps keep your finances in order. With access to a team of reliable tradespeople, we also make sure all repairs and improvements are cost-effective and carried out with a minimum of fuss.

We work hard to take the worry out of ownership and ensure your investment property will always perform at its peak.

Click here to view our Asset Management Prospectus Booklet.

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