Testimonials

See what others say about Henzells Agency.

  • We are extremely pleased with Iain, he was always very helpful, on time and very professional but also someone we could relate to. L Hedgers & S Unsworth
  • Huge thank you to Jonathan and his team for helping me rent out my first investment property. You were all so friendly, easy to talk to, answered my million questions in a professional and timely matter. You accommodate me and my crazy work schedule to view and sign the agreements. The tenants are in and paying rent and that makes me happy. Thanks for all your hard work Henzells and taking the stress away from me. I couldn’t recommend you enough. E Dunn
  • Jonathan, I just wanted to let you know how impressed I am with the professional service that you provided to us when renting out our property at 3 Gum View Place Little Mountain.  With much pleasure and well deserved I am providing this compliment/testimonial to you. All our interactions with Jonathan were met with a high degree of professionalism and a genuine approach which was always supportive, friendly and responsive.  Jonathan was always willing to assist and nothing was ever too much trouble for him.  Communication was open and honest.  All our questions were answered in a prompt and knowledgeable manner.  Discussion was always informative and we were kept up to date with the process at all times.   Knowing the environment, understanding the role, relating to customers and efficiency in the workplace is a credit to Jonathan’s diligence and professional standards.  We greatly appreciated Jonathan’s support and assistance and he delivered a great outcome in renting out our our property in record time. Yours sincerely, Dee & Greg Lee Hong D & G Hong
  • Clare was very willing to help and even came out on mothers day to show us through the unit. We would highly recommend Clare for her professional and friendly manner. K Logan
  • Best agent we have ever used! Iain was really honest about the local market and any floors in the house we were buying. We were really happy with the experience. Thanks Iain! S & S Steiner
  • Matt's approach was very professional. Nothing was too much trouble. Great to deal with. Highly recommended! T Sumner
  • I would recommend Iain Simms highly to any of my friends and colleagues. S Kim & S Steiner
  • Iain provided a fantastic service for duration of the sale of my property. He kept me fully informed at all stages of the sale of my property and provided exceptional advice and negotiating skills. This is the second time I have used Iain's real estate services and would highly recommend him to anyone wanting to sell or purchase a property. R Coad
  • Matt was a great agent to deal with in every aspect. We were in discussions with 3 other real estate companies before finding Matt, when we noticed a high sale price that he achieved with another comparable property. Matt actually had the highest commission out of the other 3 agents, but he instilled the most confidence in us regarding our potential sale price. We didn’t look any further. We live over 1,000kms away from our investment property, and not once did we feel disconnected from the process. Matt was incredibly attentive, and found a buyer within 3 weeks. His strong negotiation skills enabled us to finalise our sale with exactly the price that we wanted. The entire process was easy with Matt, and I would highly recommend him to anyone looking for a reliable, confident, and knowledgeable agent. We will definitely be doing our business with Matt in the future. R Allatt
  • Very, very happy with our purchase, it was so easy to deal with Iain from first seeing the property to settlement. The process was straight forward and fantastic communication. We are loving our unit and look forward to buying another one, one day!! K Storey
  • Iain, whilst working for the vendor, he was able to work with us the buyer and liaise skillfully with vendor to make a successful closure of the contract. Well done and thank you. S & C Driver
  • Great result from a great agent. Iain was very professional and achieved a wonderful stress-free result for us. L Gould
  • I have been very pleased with the professionalism and service provided by your company and will definitely book through yourselves again, as well as recommending your company to anyone I know who is heading to the Sunshine Coast. S O'Shea
  • Clare was especially helpful while dealing with my very difficult Solicitor. Clare kept me well informed at all times. Clare is an asset to Henzells. J Bayne
  • Kyle has a vast range of local knowledge and contacts he has been exceptional with assisting us with to find trades men and professionals to progress our home improvements. Kyle is just a great honest and open person and we will always recommend and use him for future sales. T May
  • Iain was very easy to deal with & a pleasure. I found Iain great to deal with in every way. He was very professional, helpful & very understanding to my situation. He kept me up to date and well informed with the proceedings of the sale of my property. It was a pleasure to deal with Iain. Many thanks and much appreciated. G Cox
  • I was very happy with Iain. He was great to deal with. Iain was great. He let me know all the time what was going on with the property. He was honest about the deal. Sally
  • Market conditions were not particularly favorable for sellers, but Iain remained through it all positive, diligent, and enthusiastic. We were always kept informed, even when there was not much to report. We found that being kept in the loop was reassuring. Overall, Iain is a really nice person, and we enjoyed doing business with him. We would heartily recommend him. Neil & Christine Farmilo N & C Farmilo
  • Outstanding agent! Thanks Clare, Nothing was too much to ask from Clare and she worked tirelessly to promote my property and get a deal done. She sold my property for well above what I thought was achievable. I will definitely use Clare's services in the future and recommend her to anyone else looking to buy or sell Property. Thanks again Clare. W Locks
  • Grant is a pleasure to do business with. He is honest and holds strong integrity. He is passionate about his business and excels at knowledge of the market. He is responsive, a great communicator with solid negotiation skills. My needs were Grants top priority! He has amazing attention to detail and understands the local housing market. Knowledge is power and this is Grants secret to success. I would highly recommend Grant Goodrum as he is a Real Estate guru. J Bolderston
  • Andrew was a very friendly, helpful agent, we always found he went above and beyond to help us sell our home, we would highly recommend him and his agency to everyone wanting a honest and trustworthy person to sell there home. G & J Hohn
  • When selling our house we found Iain to be very knowledgable about the area. He kept us well informed at all stages of the sale, and his communication with us was exceptional. He was very pleasant to deal with, and always happy to work in with our schedule. He was also a great help in finding a new home for us. We would certainly recommend him to anyone looking at buying or selling in the area. S & T White
  • Thanks Matt, amazing agent and such a wonderful person to work with. We can't recommend you highly enough and will certainly using your services again in the future. Thanks once again M Bourke
  • I was very pleased that Iain listened to our requirements and found a property that fit the bill and didn't try to sell us something that we would clearly not be interested in. He stayed in contact with us up until we moved in ensuring that everything was ok. Iain was never pushy and we felt comfortable dealing with him. I would and have recommended him to friends. K & D Brennan
  • Thanks for everything Julie. You're doing a great job. Have a fabulous day. M Songsmith
  • Thanks Julie, great service as always. B Mohr
  • Excellent service, thanks! S Zeeman & S Clarke
  • Being new the the area, and also having mobility procedures due to a recent operation, Grant went out of his way to sell my unit and get me into a more suitable unit as soon as possible. His advice was very helpful. D Gamble
  • Kyle was a pleasure to do business with, a lovely person. I & B Harvey
  • Matt Tucker was extremely helpful and professional. Fantastic service throughout making buying our home an easy and stress-free experience.  R Price & M Smithson
  • I would highly recommend Clare to all potential sellers or buyers looking for a local agent on the Sunshine Coast. Clare was honest and transparent about all our dealings with the sale of my Unit. She hit every mark and made me feel valued and was constantly keeping me updated on all points of inquiry and eventually the sale. Thanks again Clare you're wonderful. G Paterson
  • A pleasure to deal with. Clare is helpful in all respects. Clare was always attentive, polite & helpful. She went beyond her normal duties to assist and make our purchase as painless as possible. D Smy
  • I recently sold my house through your agency and would just like to comment on how pleased I was with the service through the whole process. The agent, Iain Simms, went out of his way to help me make my property ready to go for sale, and then was very considerate come inspection times. All through this process I have been unwell, and Iain made sure I had plenty of notice and was not put through any duress. Thank you Henzells, and thank you Iain. Regards, Victor Wright. V Wright
  • I am spreading the word around that when, and if they or any of their friends are thinking of selling, they should contact you. Iain, you have been so professional in every way. Your reporting and follow up is exemplary, you have taken the art of selling real estate to a new level, we can't thank you enough for achieving the best possible price for our unit in the shortest possible time. Once again, thanks for your hard work, you really deserve your success. A & R Regan
  • Very helpful in all aspects of deal. Grant went out of his way to keep me in touch at all times. It is very pleasing to receive a phone call from Grant immediately after all Open Homes. Some agents don’t phone – you have to chase. D Gamble
  • We were extremely happy with Iain’s service. He went above and beyond to help us find a house. N Hirst
  • Clare was excellent. She advised me about the property and helped from beginning to end. Thank you Claire! You made this an amazingly easy experience. Regards Jodie. J O'Brien
  • We would like to thank Clare, Karen and Paula for their help and support. They were so kind and helpful at all times. Thank you all again, we appreciate your support. A Grant & L Basedow
  • My late husband and I moved here in 1964 and dealt with Bevan Henzells back then, and a few times since with other staff. I found Iain great to deal with in every way. He was very professional, helpful and understanding. He kept me up to date and well-informed with the proceedings of the sale of my property. It was a pleasure to deal with Iain. G Cox
  • We recently took the step to place our Golden Beach property on the market. The market at that time was very competitive with buyers certainly having the upper hand. A number of agents inspected our property and gave us their views on sale strategy, aspects about the property and what they thought our property could achieve. Only one agent impressed us with his go forward approach and whose ideas agreed with what we hoped to achieve and never spoke of any negative aspect of the property rather the opposite. That agent was Iain Simms from Henzells Agency. The marketing of the property was impressive with a number of options presented to us thus giving us the choice to market the property the way we thought best. Iain’s communication to us through-out the selling period was excellent. He was always available to answer any query we may have had and his polite and professional manner made it easy and a pleasure to speak with him. The achieved selling price was what we had hoped for but was only achieved by Iain’s skills and knowledge of the industry particularly here on the coast. We would strongly recommend Iain and the Henzell Team if you are thinking of selling or buying on the coast. D & J Raymond
  • What a great agent to deal with! If you get the opportunity to deal with Clare take the opportunity as either seller or buyer. We have just completed a deal which had its highs and lows with some curve balls thrown in along the way. This agent went out of her way to ensure that we were all in the loop with developments which lowered any additional stresses. Thanks for the professionalism shown to us in our purchase.  B & L Withers
  • We met Iain at a few open homes and through these conversations we worked out what we were looking for, and Iain remembered and kept in touch with us. Thank you Iain for helping us realise our dream and helping us find our dream house! Mr D S & Mrs D T Hogan
  • Thank you for all your constructive support in helping me with renting out my property .  I interviewed 6 real estate agencies before making a decision.  I sought no prior advice as to whom I should use.  The reason I chose Henzells was based purely upon my rating of the realty representatives who I interviewed.  You came into the final 3 chosen,  then I read all representative information to compare.  Although the other 2 finalists had equally important brochures, I decided upon you because of your manner and confident presentation.  I also trusted your advice that it would not take long to tenant (approx 1 week). Which was true.  And that I would not find it too difficult to move into the world of landlord/tenant .  So far you have been right on target and I am very grateful.  I am also studying at the new SSCoast university Hospital, hence my timelines were very tight and stressful with assignments due .  All has worked out well.  Thank you for your guidance and infectious confidence.  I know you will go a long way in your future career.  
  • Grahame and I have been very happy with the professional manner that Clare displayed while dealing with the sale of our deceased mother's property. She was always friendly and helpful, offering suggestions about successful marketing strategies. We received regular updates on progress. Her suggestion of a professional photo shoot and internet marketing resulted in the sale of the property in only a few weeks. We liked the way that she communicated between both buyer and seller, to ensure positive outcomes for both parties. We would recommend her to friends and family wishing to buy/sell a property. Thank-you Clare.  M Elkes
  • Hi there Danielle - a big thanks to you and your team for my bookings. You are all so helpful and I really appreciate everything you all do. Kind regards - Jane J Skarratt
  • Clare is a pleasure to work with - warm, helpful & courteous. Mr R F & Mrs J R Herron
  • How lucky was I to have had Clare as my agent! Clare was there all the way, she returned calls straight away and explained any questions  asked. Clare has a way of making you feel relaxed and not stressed through the whole process. I feel she was thorough and very knowledgeable. Clare is a kind and caring person and I wouldn't hesitate to recommend her. Thank you Clare. J Bottles
  • Clare was very helpful & only showed us properties that fitted our criteria. She was on time at every viewing and had good knowledge of the properties we were viewing. I would definitely recommend Clare to anyone looking for an agent in the Caloundra area. N & L Kane
  • Graham and I have had many dealings with real estate for both buying and selling. Clare was the most professional, friendly individual we have met. Clare was available whenever we needed her and always contactable by telephone. We were more than happy with the service we received from Clare and we have since recommended Clare and Henzells Agency to our friends. Thanks again Clare for all your help in us buying the property. A & G Elder
  • The whole process of selling our home was easy & stress free. Grant was friendly, professional and a pleasure to deal with. Haven't caught up to crack the champagne yet. Ms K M Forbes
  • Both Kyle & Andrew are not your typical pushy real estate agent! A great trait to possess, well done guys. Be back for sure. Mr M M & K L Bradicich
  • Hello Jacinta, Paul came around fixed the security screen door, want to thank you two guys for your prompt attention to repair the door & the quality of service delivery, outstanding five stars!
  • Iain Simms was recommended to me by my accountant to handle the sale of 2 investment properties. My accountant said quote " he is the 2016 Salesman of the Year so you are in good hands" This certainly turned out to be the case as he marketed both properties in a way that left me in no doubt he was doing his best to achieve the best price for me. Iain sold the first property within 2 weeks of its listing and the second property 4 days after listing -  both at prices I was very happy with. I doubt if there is anybody in real estate who gives better service than Iain. Allan Ford
  • Hi Julie,   I just wanted to say thank you so much for the gift voucher. What a lovely surprise! You really didn't have to do that.   It has been a pleasure dealing with everyone from Henzells, everything has run so smoothly. Thank you again for the gift voucher, it will definitely come in handy :) J McNeish
  • Thank you to Jonathan and the team at Henzells for finding tenants for our rental property so quick. After listing our investment property with another real estate for 4 weeks, we became a bit disheartened. We met Iain (from the sales team) he put us on to Jonathan who promptly made an appointment with us and found a tenant all within the week. Jonathan was extremely professional and came very prepared with information we weren't aware off in regards to renting our property. We were so impressed we gave his details to our neighbour who was also looking for a tenant, it wasn't long before he had someone for them aswell. I wouldn't hesitate to recommend Jonathan and his team. J McNeish
  • Having lived in 4551 for 38 years, we knew of Henzells. Matt Tucker was simply excellent. Mr M J & Mrs B M Herbert
  • Happy with the way the purchase proceeded. Clare was happy to answer any questions and kept us well informed throughout the purchase process. Mr N P & Mrs L M Kane
  • I really appreciate your help, I’ve dealt with a lot of real estates recently and I was impressed with your customer service. It was nice to feel like we weren’t just a number. If we ever need to relocate we will keep your agency in mind. A O'Brien
  • Pleasant experience with Henzells. I give you 5 stars. Ms F Masters
  • Thank you for your patience following your first contact with us some 12 months before the house was sold. It took some time for us to make the final decision to sell.We are delighted with the way the sale of our house at Golden Beach was handled and progressed so quickly and efficiently.  It was most helpful that we were able to use email to deal with the contract while we were visiting our son and family in Perth at the time.  We are grateful thatthe buyer was happy to have the furniture and major appliances. It made it much easier for us to move out and leave the house in a useful state. M & R Ewart
  • Extremely happy with the way in which Kyle looked after us and our needs. Very helpful with his recommendations in relation to Tradies. Only disappointment was the poor cleanliness of the home and out of ten, they would be lucky to get a five. Mr D V & Mrs J M Gregory
  • Kyle Davies took care of our house/home purchase all the way from open homes to post settlement. It was reassuring to have a helpful, reliable representative particularly when you’re unfamiliar and from another location. Kyle took care of us throughout the transaction and relocation 110%. Thank you also for the gift package – a very useful and hardy drink cooler and selection. Much appreciated. Mr E H & Mrs R E Boxall
  • I would like to say a huge thank you to Jonathan and the team for helping us to find tenants for our rental property so quickly. We moved from our original management agency to Henzells a couple of days before Christmas. We met with Jonathan and were immediately impressed with his professionalism and knowledge of the area. Jonathan collected the keys for us, took professional photos of the house and had it advertised all in one day.   We were pleased to be informed of the progress every step of the way and are so grateful to Jonathan and the Henzells team for looking after us. Sally and Damon
  • The girls at the desk on the 17th December' 16 were friendly, upbeat and a pleasure to deal with. They should be commended for their customer service.
  • I think your customer service is outstanding. I was kept up to date and well informed through the whole process. Staff very warm and friendly as well as efficient.
  • Emily and Michelle were professional, capable  and friendly at all times.
  • Very satisfied with the sales and all the support. Thanks for all your assistance Iain. Ms R M Ewart
  • Clare Thompson was very professional and very friendly. She was a pleasure to deal with. Always available  to us for any help/advice we required. I have since recommended Clare to friends.
  • Hi Shar - lee, We can not thank you enough for your professional and personal touch you showed us. From over 900 kms away over a few phone calls, to receive such enormous help in finding a place, only speaks volumes about you. We would not hesitate in dealing with you again. Thanks! T Muller
  • Very happy with our purchase from Iain. Extremely professional, if I had lots more money I would buy again from Henzells. Have a Merry Christmas! PS: I loved the goodies bag after we settled! It was a lovely touch. Ms K L Storey
  • I would recommend Paul Bell to others, his follow up, attention to detail and constant contact prior to and after settlement has been exceptional. We would definitely use him again. Thanks Paul. Excell Jackson P/L As Trustee
  • We were very satisfied with Clare Thompson's handling of our purchase. Mr D E L & Mrs V E Mc Nair
  • Clare has given very conscientious and consistent attention to the sale of the family unit. She showed much patience and consideration while dealing with such a large number of owners (9)and has always promoted the great features of this property on the many occasions that she displayed the unit for us. Thank you Clare for your professionalism in handling the sale on behalf of the Russell Family G Russell & Family
  • We highly recommend Clare. She was professional & when necessary met with us outside work hours to ensure a smooth purchase experience.     R & N Nave
  • We were extremely happy with Clare during the entire process of selling our property. She was very professional, easy to work with, didn't over sell and under promise and did everything she said she would. It was refreshing to use an agent that just wanted to do her job and took pride in achieving a great result. I would definitely recommend her to friends in the future.     A & K Jones
  • Clare was a wonderful agent to deal with for the purchase of my new property for my son and I. Clare was extremely transparent during the purchase process and facilitated a smooth transaction. I would have no problem recommending Clare to any future buyer/seller in the property market W Fulton
  • Andrew & Kyle did a great job with selling our home. We would recommend them to others. Thanks guys for getting the sale over the line (FINALLY). Mr G R & Mrs J L Hohn
  • Kyle has been a very helpful agent during a very stressful sale. Graham and myself can’t thank him enough for finding us our dream home. Great work Kyle. Graham & Jodie Hohn
  • Very good agent. Honest, easy to work with and always had time for a call.
  • I was first interested in the block, then Henzells Agency was after. Clare was a very professional and kind, and made the whole process of buying the land exciting. Mr E Alleva
  • Hi Clare, my wife and I would like to sincerely thank you for all your efforts in the sale of the property at Karunda St at Wurtulla. This was a difficult time for us settling my mothers estate and you made it so much easier. We would highly recommend you and your agency for any person wishing to sell or buy property. Ken and Carmel Small
  • We are very pleased to have sold the house and would like to thank you for your help. Happy to give a testimonial if you ever need one. What I particularly liked about you and your approach was that you treated us respectfully, were professional at all times and kept us updated all the way through … Jan Robinson
  • Jonathan is seamless to work with. Hours after my initial enquiry to rent my property, he turned up immaculately dressed with all the of the paperwork ready to go. His appearance, application and communication are better than anyone i've seen in real estate. In a world where it's increasingly easy to be disappointed with service delivery, it's a refreshing relief to deal with such a sharp operator. Been a pleasure dealing with you mate and look forward to a continuing relationship! David Frampton
  • Hi Jonny, You've been a pleasure to deal with.  Renting the property has been fast and painless.  I'm thrilled that your team obtained an excellent calibre of tenant for my property. Lucille Scott
  • Hi Jonathon, Thank you for attending to the transfer of management of our unit. It was attended to promptly & in a very friendly manner. We were very impressed & would recommend you 100%. The transfer was completely worry free. Greg & Betty Hurren
  • We were very pleased & grateful with Grant. From our first meeting to our last. We couldn’t have wished for anything more. Very happy. Mr J N Enright & Mrs C M Tobler-Enright
  • Very satisfied with the level of service from Jackie, who was very knowledgable about the area and market. Mr D C Sayce
  • Hi Shar-Lee, Thank you very much for your time today, it was greatly appreciated .... I haven’t found anyone who will offer their time, such as you did today. As mentioned, ‘the rest’ just keep saying ‘go on our web site & book an inspection’ .... I thought the personal touch had all but gone, until I met you today ! T Young
  • Kyle was excellent - did a fantastic job - a big thank you to him! Mr W C & Mrs W L Allan
  • Please let the Company Principal know that we were extremely happy with Clare's service. She did an outstanding job in every aspect of our dealings with her. I expect that she will do very well in the Buddina-Battery Hill area over the coming years and I look forward to purchasing and selling through Henzells in the future.  M D Timchur
  • We were impressed with the little touches when we moved in; the Henzells pack, the toilet paper & soap, and the clean premises. Mr G Shean
  • Just wanted to say thanks to Henzells for the nice little touches,  like the goodies pack and the soap and toilet paper.  We are very impressed. Thank you, to you and Kyle for looking after us. Glenn and Deb
  • Kyle is a great person and very easy to do business with – helpful in every way. We would get Kyle to sell our house if it eventuated. Mr A P & Mrs T B P Izdebski
  • We initially dealt with Jackie Dalton, then Kyle Davies; both were excellent representatives of Henzells and a pleasure to deal with. Mr R J & O B Gore
  • Very nice and friendly staff
  • The personal attention from Jackie and Kyle was and is most refreshing as we are new comers to the Sunny Coast, and their care and attention for us to be happy and settled into our new home is commendable. Thank you! Mr P J and Mrs F B Frauenfelder
  • Clare has always been excellent to deal with in all respects! When trying to purchase a property already built, we found that agents would tell us a vendor would accept a price but when we offered that price the vendor was not interested. We were very unhappy with that as it was a tactic. It may well make the vendor more realistic down the track but was unhelpful to us. Le Kat P/L As Trustee
  • We were very happy with all aspects of the sale of our house - would recommend Iain to anyone considering selling their property. Mr T J & Mrs S V White
  • Iain did a great job of keeping us up to date with what was happening and he did not come across as pushy. Mr J O & Mrs M A Jungblut
  • I just wanted to say a huge thank you, on behalf of the Unity College P & F, for the donation of the marquee you presented earlier this week. We are very grateful for your generosity and we look forward to using our much needed marquee at various school functions around the school. Colleen Read, Unity College/ Fete Convenor

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