What People Are Saying

See what others say about Henzells Agency.

  • My experience with Jonathan Elston and Henzells team has been great. Whilst I'm currently working in remote Northern Territory with limited communication options I feel relaxed and assured that Jonathan an Co. have my vested interest at heart. They have been understanding, helpful and upfront from the get go. Having recently acquired tenants for my property they have shown that experience matters where it counts. I hope this helps mate. Thanks for everything thus far and understanding my situation being in the middle of nowhere. Regards, David David
  • Jackie Dalton was just fabulous. Kyle Davies was fantastic. D Williams & A Oh-Williams
  • Thank you Iain for the very fast & positive outcome. We liked that you were very approachable, honest & easy to talk to - making the whole sale process very easy. Thank you. A Regan
  • Andrew's market knowledge is impressive and and his valuation of a property's market value is spot on which allowed us to set a realistic price and secure a sale within a couple of weeks of listing. Nice work Andrew. A & M Frizzo
  • Thank you for the explanation and all the effort the Henzell's team has put into looking after the unit on my behalf, very much appreciated. Please pass this thanks on to all concerned. Kind regards, Brian B Bowers
  • Dan Stains sold our property! So fortunate to connect with him,  as we fought hard & long persevering with agents who did absolutely nothing which were expensive yielding a zero result for us. After being introduced to Dan gave us no hesitation putting the sale in his hands. From that point on became plain sailing. Giving us ideas on how to approach the  Commercial property market, helped us gather what we needed to produce a clear picture of what we were selling. Dan remained attentive & alert to any query during this lengthy process & we must thank him whole heartedly by what was achieved.  His genuine & authentic nature made us believe. Good work Dan Stains! K Church
  • Iain Simms is a true professional. All of our dealings with Iain were conducted in a friendly but professional manner. We have no reservations in recommending Iain to anyone considering listing their house for sale.It was a pleasure dealing through Henzell's and Iain in particular. V & S Torpey
  • Feedback on service with regard to my rental property in Caloundra West. The team at Henzells were great, prompt and happy to listen to my direction with regard to my property. Discussed my needs and the service I wished to receive, Johnathon delivered a very high standard of service. Would recommend their service to anyone wishing to find an agency to manage their rental property.  Kind Regards, Amber Best A Best
  • Cannot fault the service provided. Very happy with purchase and outcome of sale. R Walters
  • I engaged Dan to sell a commercial Office in Caloundra. Between the time it was listed with him and the time he sold it, I can honestly say that he kept us up to date with activities at all times and that in my dealings with him,  I always found him approachable, honest and informative.  I certainly have no hesitation in recommending Dan as a reliable, Proactive and trustworthy agent who understands how important results are for his clients. R Forbes
  • We were happy with Dan Stains for his commitment to continually market the property. He adopts a friendly, courteous manner to his work and continuously advised us to any developments before the sale eventuated. R & G Enright
  • What can I say, photos were taken on Monday and the property was leased on Thursday to what seemed an ideal couple as to my criteria. The official side of things were seamless, office staff made things so simple for me. I would not hesitate to recommended yourself and your company. I also congratulate myself for choosing Henzells. Thank you also for your home visits and patience demeanour while we were preoccupied with other matters. Thank you Jonathan, you were great! - Christine     C Crone
  • Kyle was excellent and achieved what was needed to be done. G & R Shephard
  • We talked to several Agents prior to listing our property. Iain was the most knowledgeable of the area and the local market. He gave us the most realistic idea of where our property was positioned in the market and how best to advertise it. We were impressed with the marketing campaign and subsequently the number of people who inspected our property. Nothing was too much trouble for Iain. The property was sold to a Developer as we thought it would be and we received the price we wanted. We would highly recommend Iain Simms to anyone wishing to sell or purchase a property. Ray and Annette Nielsen. R & A Nielsen
  • Great communication, would deal with anytime, I would recommend Andrew to anyone that was selling a house. Thank you for all your help. D Hinde
  • Could not have had better, friendly and professional help than from Clare Thompson. She was in constant contact with me and explained everything to clearly to me. Thank you for all your help. N Caton
  • Iain was very professional while selling my property in Golden Beach. His knowledge of the area was extremely high and his communication was excellent. I would definitely recommend and do business with Iain again. S McKean
  • Kyle was great to deal with, always informative and did what we expected of a good agent. We achieved what we set out for so we were thrilled. Thank you Kyle, Greg & Rhonda G & R Shephard
  • Clare Thompson has guided us through the sale of our investment property. The type of property was unusual but her marketing skills made the process quite easy to follow, and a good price was achieved. We discussed our requirements and she made sure we were all on the same wavelength, very impressed with Clare's credibility. We were travelling and at times communication was difficult but Clare always came through. J & N Lucjan
  • Clare was the best agent in terms of communication, courtesy and service I have had the experience of working with. C Shinton
  • Iain was helpful and patient. Worked in with our schedule for viewings and inspections as we had to travel from Toowoomba. Would highly recommend Iain. Michael & Diane. M & D Dalmeida
  • We were impressed with Andrew's responsiveness, local knowledge and negotiation skills. Andrew is easy to communicate with, dependable and considerate of our needs and requests. A & W Gallagher
  • Iain Simms and Clare Thompson worked together to sell my mother's property within two weeks. Clare worked tirelessly to obtain the best result and kept both my sister (who lives in Sydney) and myself informed every step of the way. I would highly recommend both Clare and Iain to anyone wishing to sell their property. Their work ethic and enthusiasm goes above and beyond.
  • We have dealt with Paul Bell in property sales for many years. Each time he has been professional and a pleasure to work with. T Harrington
  • Extremely happy with the service Iain provided. Always happy to provide assistance and kept us informed of what was happening without applying any pressure. K & W Enchelmaier
  • Ashleigh was fantastic. Throughout the sale process she was always enthusiastic, motivated, optimistic and above all professional. Her market appraisal of my property was spot on and she would regularly contact me, keeping me well informed. I would highly recommend her and I would definitely use her again - Thanks Ash. M Eglen
  • Ashleigh was amazing to work with. She knew what we wanted and was always available to show us houses and would always fit in with our schedule! She was always approachable and would manage things professionally and within a timely manner. We will be recommending Ashleigh to those that want to sell a house in the future. Thank you Ashleigh for all your hard work and help with us purchasing our new/first home. S Logan
  • From beginning to the end Clare has been VERY helpful with everything when we were buying the house. Very easy to deal with. She is always polite, in good mood, and she tries to find solutions for every problem. We were also able to negotiate the price effectively. Thank you Clare.
  • Staff offered friendly service and helpful advice throughout the buying process. M Brodie
  • Iain and Kyle were personable and professional. They provided an honest and candid service, followed up with everything without feeling pressure to buy. Overall the process was low stress and we are satisfied with our purchase. M & B Sullivan
  • I found Jackie to be very helpful and easy to deal with, I wish her all the best in the future. L & B Higgins
  • Everyone I dealt with has been great! T Penshorn
  • Iain kept us informed every step of the way. When things got a little hairy with our bank and we had to change lenders, Iain’s communication with us and the vendors was what kept the deal together! Thanks Iain. S & C Driver
  • Clare gets 10/10. Helpful in all respects. Would be hard to fault her in any respect. D Smy
  • Andrew Douglas was very efficient and very helpful. This was a testing time for us, for health and family reasons, and Andrew was great. M & J Derrick
  • Very easy to deal with although not without being very professional. Always on time for meetings and returning calls, and last of all, a lovely personality made things easy. Many thanks. R & L Cubis
  • Iain is a great agent and fantastic to deal with. He is a great communicator, flexible and always happy to help out with anything which was especially useful as I was not located on the Sunshine Coast. Iain's professionalism and ethical approach is second to none. I would happily have Iain represent me again and thank him for a great result which exceeded expectations. S Haigh
  • Great working with Clare. Always pleasant, informative, to the point, and kept us up to date with all steps of the transaction. We would not hesitate to use Clare for our next buy/sell. And would definitely recommend Clare for anybody looking to do something in the real estate market around the Sunny Coast. M & B Holland
  • Paul Bell is very experienced in Commercial Leasing and we are pleased to have been dealing with him. I have no hesitation in recommending Paul.
  • We are very happy and must commend the service by Andrew who is very approachable, accommodating and professional. A Gallagher
  • Andrew is extremely easy to get along with. Always available and quick to respond to messages, questions etc. Down to earth and very pleasant to deal with. He negotiated a good sale in sometimes difficult situations. I would have no hesitation in recommending Andrew to anyone! L Pearson
  • Thank you Iain for a seamless transaction of the sale of our unit. The process was extremely easy and Iain kept us informed every step of the way which was much appreciated. I have no hesitation in recommending Iain for any sale or purchase at the Sunshine Coast. R & M Callway
  • We sold our family apartment as part of my mother's deceased estate with three executors needing to be kept updated on buyer activity. Andrew took this in his stride and went the extra mile in being communicative, professional and prompt in keeping us informed. He knew the market well and didn't waste our time with any substandard offers, but when the right buyers came along, he was quick to bring offers to us and ultimately broker a successful sale. I would recommend Andrew to anyone selling in Caloundra and surrounds. M Anderson
  • Kyle was extremely helpful and knowledgeable. He answered my phone calls and my questions with politeness and went out of his way to answer all my questions. A Copley
  • I used Ashleigh to sell my property in Maleny. Her service was second to none and I would use Ashleigh for any future real estate transactions. I cannot recommend her highly enough. M Desmond
  • I especially liked how Ashleigh allowed the sale process to take place in an efficient but unassuming manner. On time for appointments, replies to emails and texts promptly and generally keeps in touch. V & S Porter
  • Best service in Caloundra! We are very happy with the success in marketing and selling our property within 8 days of listing. We achieved a better than expected price within a very short period and couldn't be happier. Clare worked tirelessly seven days a week (it seems) to get the final result. She and Ian Simms work as a team throughout and they both deserve the highest recommendation possible. Many thanks Kay Walker K Walker
  • Shar-Lee, just wanted to let you know that I found your work on this (relating to your work on acquiring a tenant) very thorough and your communication to me regarding the process with different prospective tenants was immediate and very informative. The weekly reports the office provides on the rental status of the property are excellent. Keep up the good work, Tony  T Harkness
  • We are extremely pleased with Iain, he was always very helpful, on time and very professional but also someone we could relate to. L Hedgers & S Unsworth
  • Huge thank you to Jonathan and his team for helping me rent out my first investment property. You were all so friendly, easy to talk to, answered my million questions in a professional and timely matter. You accommodate me and my crazy work schedule to view and sign the agreements. The tenants are in and paying rent and that makes me happy. Thanks for all your hard work Henzells and taking the stress away from me. I couldn’t recommend you enough. E Dunn
  • Jonathan, I just wanted to let you know how impressed I am with the professional service that you provided to us when renting out our property at Little Mountain.  With much pleasure and well deserved I am providing this compliment/testimonial to you. All our interactions with Jonathan were met with a high degree of professionalism and a genuine approach which was always supportive, friendly and responsive.  Jonathan was always willing to assist and nothing was ever too much trouble for him.  Communication was open and honest.  All our questions were answered in a prompt and knowledgeable manner.  Discussion was always informative and we were kept up to date with the process at all times.   Knowing the environment, understanding the role, relating to customers and efficiency in the workplace is a credit to Jonathan’s diligence and professional standards.  We greatly appreciated Jonathan’s support and assistance and he delivered a great outcome in renting out our our property in record time. Yours sincerely, Dee & Greg Lee Hong D & G Hong
  • Clare was very willing to help and even came out on mothers day to show us through the unit. We would highly recommend Clare for her professional and friendly manner. K Logan
  • Best agent we have ever used! Iain was really honest about the local market and any floors in the house we were buying. We were really happy with the experience. Thanks Iain! S & S Steiner
  • I would recommend Iain Simms highly to any of my friends and colleagues. S Kim & S Steiner
  • Iain provided a fantastic service for duration of the sale of my property. He kept me fully informed at all stages of the sale of my property and provided exceptional advice and negotiating skills. This is the second time I have used Iain's real estate services and would highly recommend him to anyone wanting to sell or purchase a property. R Coad
  • Very, very happy with our purchase, it was so easy to deal with Iain from first seeing the property to settlement. The process was straight forward and fantastic communication. We are loving our unit and look forward to buying another one, one day!! K Storey
  • Iain, whilst working for the vendor, he was able to work with us the buyer and liaise skillfully with vendor to make a successful closure of the contract. Well done and thank you. S & C Driver
  • Great result from a great agent. Iain was very professional and achieved a wonderful stress-free result for us. L Gould
  • I have been very pleased with the professionalism and service provided by your company and will definitely book through yourselves again, as well as recommending your company to anyone I know who is heading to the Sunshine Coast. S O'Shea
  • Clare was especially helpful while dealing with my very difficult Solicitor. Clare kept me well informed at all times. Clare is an asset to Henzells. J Bayne
  • Kyle has a vast range of local knowledge and contacts he has been exceptional with assisting us with to find trades men and professionals to progress our home improvements. Kyle is just a great honest and open person and we will always recommend and use him for future sales. T May
  • Iain was very easy to deal with & a pleasure. I found Iain great to deal with in every way. He was very professional, helpful & very understanding to my situation. He kept me up to date and well informed with the proceedings of the sale of my property. It was a pleasure to deal with Iain. Many thanks and much appreciated. G Cox
  • I was very happy with Iain. He was great to deal with. Iain was great. He let me know all the time what was going on with the property. He was honest about the deal. Sally
  • Market conditions were not particularly favorable for sellers, but Iain remained through it all positive, diligent, and enthusiastic. We were always kept informed, even when there was not much to report. We found that being kept in the loop was reassuring. Overall, Iain is a really nice person, and we enjoyed doing business with him. We would heartily recommend him. Neil & Christine Farmilo N & C Farmilo
  • Outstanding agent! Thanks Clare, Nothing was too much to ask from Clare and she worked tirelessly to promote my property and get a deal done. She sold my property for well above what I thought was achievable. I will definitely use Clare's services in the future and recommend her to anyone else looking to buy or sell Property. Thanks again Clare. W Locks
  • Andrew was a very friendly, helpful agent, we always found he went above and beyond to help us sell our home, we would highly recommend him and his agency to everyone wanting a honest and trustworthy person to sell there home. G & J Hohn
  • When selling our house we found Iain to be very knowledgable about the area. He kept us well informed at all stages of the sale, and his communication with us was exceptional. He was very pleasant to deal with, and always happy to work in with our schedule. He was also a great help in finding a new home for us. We would certainly recommend him to anyone looking at buying or selling in the area. S & T White
  • I was very pleased that Iain listened to our requirements and found a property that fit the bill and didn't try to sell us something that we would clearly not be interested in. He stayed in contact with us up until we moved in ensuring that everything was ok. Iain was never pushy and we felt comfortable dealing with him. I would and have recommended him to friends. K & D Brennan
  • Thanks for everything Julie. You're doing a great job. Have a fabulous day. M Songsmith
  • Thanks Julie, great service as always. B Mohr
  • Excellent service, thanks! S Zeeman & S Clarke
  • Kyle was a pleasure to do business with, a lovely person. I & B Harvey
  • I would highly recommend Clare to all potential sellers or buyers looking for a local agent on the Sunshine Coast. Clare was honest and transparent about all our dealings with the sale of my Unit. She hit every mark and made me feel valued and was constantly keeping me updated on all points of inquiry and eventually the sale. Thanks again Clare you're wonderful. G Paterson
  • A pleasure to deal with. Clare is helpful in all respects. Clare was always attentive, polite & helpful. She went beyond her normal duties to assist and make our purchase as painless as possible. D Smy
  • I recently sold my house through your agency and would just like to comment on how pleased I was with the service through the whole process. The agent, Iain Simms, went out of his way to help me make my property ready to go for sale, and then was very considerate come inspection times. All through this process I have been unwell, and Iain made sure I had plenty of notice and was not put through any duress. Thank you Henzells, and thank you Iain. Regards, Victor Wright. V Wright
  • I am spreading the word around that when, and if they or any of their friends are thinking of selling, they should contact you. Iain, you have been so professional in every way. Your reporting and follow up is exemplary, you have taken the art of selling real estate to a new level, we can't thank you enough for achieving the best possible price for our unit in the shortest possible time. Once again, thanks for your hard work, you really deserve your success. A & R Regan
  • We were extremely happy with Iain’s service. He went above and beyond to help us find a house. N Hirst
  • Clare was excellent. She advised me about the property and helped from beginning to end. Thank you Claire! You made this an amazingly easy experience. Regards Jodie. J O'Brien
  • We would like to thank Clare, Karen and Paula for their help and support. They were so kind and helpful at all times. Thank you all again, we appreciate your support. A Grant & L Basedow
  • My late husband and I moved here in 1964 and dealt with Bevan Henzells back then, and a few times since with other staff. I found Iain great to deal with in every way. He was very professional, helpful and understanding. He kept me up to date and well-informed with the proceedings of the sale of my property. It was a pleasure to deal with Iain. G Cox
  • We recently took the step to place our Golden Beach property on the market. The market at that time was very competitive with buyers certainly having the upper hand. A number of agents inspected our property and gave us their views on sale strategy, aspects about the property and what they thought our property could achieve. Only one agent impressed us with his go forward approach and whose ideas agreed with what we hoped to achieve and never spoke of any negative aspect of the property rather the opposite. That agent was Iain Simms from Henzells Agency. The marketing of the property was impressive with a number of options presented to us thus giving us the choice to market the property the way we thought best. Iain’s communication to us through-out the selling period was excellent. He was always available to answer any query we may have had and his polite and professional manner made it easy and a pleasure to speak with him. The achieved selling price was what we had hoped for but was only achieved by Iain’s skills and knowledge of the industry particularly here on the coast. We would strongly recommend Iain and the Henzell Team if you are thinking of selling or buying on the coast. D & J Raymond
  • What a great agent to deal with! If you get the opportunity to deal with Clare take the opportunity as either seller or buyer. We have just completed a deal which had its highs and lows with some curve balls thrown in along the way. This agent went out of her way to ensure that we were all in the loop with developments which lowered any additional stresses. Thanks for the professionalism shown to us in our purchase.  B & L Withers
  • We met Iain at a few open homes and through these conversations we worked out what we were looking for, and Iain remembered and kept in touch with us. Thank you Iain for helping us realise our dream and helping us find our dream house! Mr D S & Mrs D T Hogan
  • Thank you for all your constructive support in helping me with renting out my property .  I interviewed 6 real estate agencies before making a decision.  I sought no prior advice as to whom I should use.  The reason I chose Henzells was based purely upon my rating of the realty representatives who I interviewed.  You came into the final 3 chosen,  then I read all representative information to compare.  Although the other 2 finalists had equally important brochures, I decided upon you because of your manner and confident presentation.  I also trusted your advice that it would not take long to tenant (approx 1 week). Which was true.  And that I would not find it too difficult to move into the world of landlord/tenant .  So far you have been right on target and I am very grateful.  I am also studying at the new SSCoast university Hospital, hence my timelines were very tight and stressful with assignments due .  All has worked out well.  Thank you for your guidance and infectious confidence.  I know you will go a long way in your future career.  
  • Grahame and I have been very happy with the professional manner that Clare displayed while dealing with the sale of our deceased mother's property. She was always friendly and helpful, offering suggestions about successful marketing strategies. We received regular updates on progress. Her suggestion of a professional photo shoot and internet marketing resulted in the sale of the property in only a few weeks. We liked the way that she communicated between both buyer and seller, to ensure positive outcomes for both parties. We would recommend her to friends and family wishing to buy/sell a property. Thank-you Clare.  M Elkes
  • Hi there Danielle - a big thanks to you and your team for my bookings. You are all so helpful and I really appreciate everything you all do. Kind regards - Jane J Skarratt
  • Clare is a pleasure to work with - warm, helpful & courteous. Mr R F & Mrs J R Herron
  • How lucky was I to have had Clare as my agent! Clare was there all the way, she returned calls straight away and explained any questions  asked. Clare has a way of making you feel relaxed and not stressed through the whole process. I feel she was thorough and very knowledgeable. Clare is a kind and caring person and I wouldn't hesitate to recommend her. Thank you Clare. J Bottles
  • Clare was very helpful & only showed us properties that fitted our criteria. She was on time at every viewing and had good knowledge of the properties we were viewing. I would definitely recommend Clare to anyone looking for an agent in the Caloundra area. N & L Kane
  • When we first contacted Clare about selling our home we were unsure about the whole process. Clare made the process simple, took the stress out of selling & got us the result we wanted. D & C McCarthy
  • Graham and I have had many dealings with real estate for both buying and selling. Clare was the most professional, friendly individual we have met. Clare was available whenever we needed her and always contactable by telephone. We were more than happy with the service we received from Clare and we have since recommended Clare and Henzells Agency to our friends. Thanks again Clare for all your help in us buying the property. A & G Elder
  • Thanks Andrew & Kyle, great team effort to sell our unit. W & S Wrangell
  • Both Kyle & Andrew are not your typical pushy real estate agent! A great trait to possess, well done guys. Be back for sure. Mr M M & K L Bradicich
  • Hello Jacinta, Paul came around fixed the security screen door, want to thank you two guys for your prompt attention to repair the door & the quality of service delivery, outstanding five stars!
  • Iain Simms was recommended to me by my accountant to handle the sale of 2 investment properties. My accountant said quote " he is the 2016 Salesman of the Year so you are in good hands" This certainly turned out to be the case as he marketed both properties in a way that left me in no doubt he was doing his best to achieve the best price for me. Iain sold the first property within 2 weeks of its listing and the second property 4 days after listing -  both at prices I was very happy with. I doubt if there is anybody in real estate who gives better service than Iain. Allan Ford
  • Hi Julie,   I just wanted to say thank you so much for the gift voucher. What a lovely surprise! You really didn't have to do that.   It has been a pleasure dealing with everyone from Henzells, everything has run so smoothly. Thank you again for the gift voucher, it will definitely come in handy :) J McNeish
  • Thank you to Jonathan and the team at Henzells for finding tenants for our rental property so quick. After listing our investment property with another real estate for 4 weeks, we became a bit disheartened. We met Iain (from the sales team) he put us on to Jonathan who promptly made an appointment with us and found a tenant all within the week. Jonathan was extremely professional and came very prepared with information we weren't aware off in regards to renting our property. We were so impressed we gave his details to our neighbour who was also looking for a tenant, it wasn't long before he had someone for them aswell. I wouldn't hesitate to recommend Jonathan and his team. J McNeish
  • Happy with the way the purchase proceeded. Clare was happy to answer any questions and kept us well informed throughout the purchase process. Mr N P & Mrs L M Kane
  • Graham and I have had many dealings with Real Estate for both buying and selling. Clare was the most professional, friendly individual we have met. Clare was available whenever we needed her and always contactable by telephone. We were more than happy with the service we received from Clare and we have since recommended Clare and Henzell's agency to our friends. Thanks again Clare for all your help in us buying the property. A & G Elder
  • I really appreciate your help, I’ve dealt with a lot of real estates recently and I was impressed with your customer service. It was nice to feel like we weren’t just a number. If we ever need to relocate we will keep your agency in mind. A O'Brien

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